Skip to content

HelpDesk.com vs Kommunicate

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.helpdesk.com

Plan Pricing Charged by Offer type
Essential
USD 19 monthly

$19 per user / mo

Seat · per user / mo Standalone · Fixed
Growth
USD 79 monthly

$79 per user / mo

Seat · per user / mo Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Other Standalone · Contact sales

USD · US · source: www.kommunicate.io

Plan Pricing Charged by Offer type
Starter
USD 40 monthly · USD 34 / month with annual commitment

$40/month monthly or $34/month billed yearly

Flat · per month Standalone · Fixed
Professional Highlighted
USD 200 monthly · USD 167 / month with annual commitment

$200/month monthly or $167/month billed yearly

Flat · per month Standalone · Fixed
Enterprise
Contact sales

Contact Sales

Flat · per month Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpDesk.com

Essential

Highlights

Essential

Included

Highlights

Essential plan includes:

Included

Highlights

Ticketing

Included

Highlights

Channels and selling

Included

Growth

Highlights

Growth

Included

Highlights

Everything in Essential, plus:

Included

Highlights

Ticketing

Included

Highlights

Team and scale

Included

Enterprise

Highlights

Enterprise

Included

Highlights

Everything in Growth, plus:

Included

Highlights

Adapts to how you work

Included

Highlights

A dedicated team for your account

Included

Highlights

No procurement surprises

Included

Kommunicate

Starter

Plan card

1 AI agent

Included

Plan card

1 team member

Included

Plan card

250 conversations per month

Included

Plan card

Web, mobile, WhatsApp, Telegram, and Instagram channels

Included

Professional

Plan card

2 AI agents

Included

Plan card

3 team members

Included

Plan card

2,000 conversations per month

Included

Plan card

Messaging API and webhooks

Included

Enterprise

Plan card

Custom AI agents and seats

Included

Plan card

Discounted conversation pricing

Included

Plan card

Dedicated account manager

Included

Plan card

SLA-backed support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpDesk.com

  1. Source
    • Essential: USD 19 monthly
    • Growth: USD 79 monthly
    • Enterprise: Contact sales

Kommunicate

  1. Source
    • Starter: USD 40 monthly · USD 34 / month with annual commitment
    • Professional: USD 200 monthly · USD 167 / month with annual commitment
    • Enterprise: Contact sales