HelpCenter.io vs HelpShelf

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HelpCenter.io

See full pricing history

USD · US · source: helpcenter.io

Plan	Pricing	Charged by	Offer type
Bootstrap	USD 29 monthly $29/month	Flat · published offer	Standalone · Fixed
Growth	USD 119 monthly $119/month	Flat · published offer	Standalone · Fixed
Catalyst	USD 179 monthly $179/month	Flat · published offer	Standalone · Fixed

HelpShelf

See full pricing history

USD · US · source: helpshelf.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month, free forever	Usage · free forever	Standalone · Free
Pro Highlighted	USD 49 monthly $49/month	Flat · per month	Standalone · Fixed
Scale	USD 149 monthly $149/month	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HelpCenter.io

Bootstrap

Plan card Team members: 1

Limited
Plan card Articles: Unlimited

Limited
Plan card Analytics retention: 14 days

Limited

Growth

Plan card Team members: 10

Limited
Plan card Analytics retention: 60 days

Limited
Plan card Uptime SLA: 99.9%

Limited

Catalyst

Plan card Team members: Unlimited

Limited
Plan card Analytics retention: 365 days

Limited
Plan card SSO: Included

HelpShelf

Free

Plan card 500 AI searches: Included
Plan card 100 AI chats: Included
Plan card 100 content items: Included
Plan card Help center and widget: Included

Pro

Plan card 10,000 AI searches: Included
Plan card 2,000 AI chats: Included
Plan card 3 agents: Included
Plan card MCP and llms.txt surface: Included

Scale

Plan card 100,000 AI searches: Included
Plan card 20,000 AI chats: Included
Plan card Unlimited agents: Included
Plan card Markdown and codebase ingestion: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

HelpCenter.io

August 27, 2026 Source
- Bootstrap: USD 29 monthly
- Growth: USD 119 monthly
- Catalyst: USD 179 monthly

HelpShelf

August 27, 2026 Source
- Free: Free
- Pro: USD 49 monthly
- Scale: USD 149 monthly