Heatmap.com vs Nicereply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Heatmap.com

See full pricing history

USD · US · source: www.heatmap.com

Plan	Pricing	Charged by	Offer type
Launch	USD 199 monthly $199/month	Flat · published subscription	Standalone · Fixed
Growth Highlighted	USD 349 monthly $349/month	Flat · published subscription	Standalone · Fixed
Scale	USD 699 monthly $699/month	Flat · published subscription	Standalone · Fixed

Nicereply

See full pricing history

USD · US · source: www.nicereply.com

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly Starter $59 per month, billed annually Save $240 / year $79 per month, billed monthly Try for free No credit card 100 Responses / month 3 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & more Un	Flat · per month	Standalone · Fixed
Essential	USD 119 monthly Essential $119 per month, billed annually Save $360 / year $149 per month, billed monthly Try for free No credit card 250 Responses / month 10 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & mo	Flat · per month	Standalone · Fixed
Growth	USD 239 monthly Most popular Growth $239 per month, billed annually Save $720 / year $299 per month, billed monthly Try for free No credit card 1,000 Responses / month 25 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pi	Flat · per month	Standalone · Fixed
Business	USD 359 monthly Business $359 per month, billed annually Save $1,080 / year $449 per month, billed monthly Try for free No credit card 2,500 Responses / month 50 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive &	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Heatmap.com

Launch

Official plan card Annual revenue band: $0–10M

Limited
Official plan card Revenue heatmaps and recordings: Included
Official plan card Data retention: 365 days

Limited

Growth

Official plan card Annual revenue band: $10–25M

Limited
Official plan card Advanced CRO recommendations: Included
Official plan card Data retention: Forever

Limited

Scale

Official plan card Annual revenue band: $25–50M

Limited
Official plan card MCP and API access: Included
Official plan card CRO strategist reviews: Twice monthly

Limited

Nicereply

Starter

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Essential

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Growth

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Business

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Heatmap.com

August 27, 2026 Source
- Launch: USD 199 monthly
- Growth: USD 349 monthly
- Scale: USD 699 monthly

Nicereply

August 27, 2026 Source
- Starter: USD 59 monthly
- Essential: USD 119 monthly
- Growth: USD 239 monthly
- Business: USD 359 monthly