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HappyFox vs Zammad Hosted

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HappyFox

See full pricing history

USD · US · source: www.happyfox.com

Plan Pricing Charged by Offer type
Help Desk
USD 24 monthly

Starting at $24 / agent / mo

 Seat · / agent / mo Standalone · Starting at
Contact Center Suite
USD 99 monthly

Starting at $99 / agent / mo

 Seat · / agent / mo Bundle · Starting at
HappyFox CRM — New
USD 20 monthly

Starting at $20 / user / mo

 Seat · / user / mo Standalone · Starting at
Service Desk
USD 49 monthly

Starting at $49 / agent / mo

 Seat · / agent / mo Standalone · Starting at
HappyFox AI
USD 14 monthly

Starting at $14 per agent / month

 Seat · per agent / month Standalone · Starting at
Autopilot
USD 0 per successful action

Pay as low as 2¢ per successful action

 Usage · per successful action Standalone · Usage based
Assist AI
USD 1 monthly

Starting at $1 per user / month

 Seat · per user / month Standalone · Starting at
Chatbot
USD 0 per resolution

$0.33 per resolution

 Usage · per resolution Standalone · Usage based
Workflows
USD 199 monthly

Starting at $199 per month

 Flat · per month Standalone · Starting at
Enterprise
Contact sales

Talk to sales

 Other Standalone · Contact sales

Zammad Hosted

See full pricing history

EUR · US · source: zammad.com

Plan Pricing Charged by Offer type
Starter v2
EUR 9 monthly · EUR 7 / month with annual commitment

€9/agent/month or €7/agent/month billed annually

 Unit · per agent per month Standalone · Fixed
Professional v2 Highlighted
EUR 18 monthly · EUR 16 / month with annual commitment

€18/agent/month or €16/agent/month billed annually

 Unit · per agent per month Standalone · Fixed
Plus v2
EUR 27 monthly · EUR 25 / month with annual commitment

€27/agent/month or €25/agent/month billed annually

 Unit · per agent per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HappyFox

Help Desk

Highlights

AI-powered omni-channel support platform

Included

Contact Center Suite

Highlights

Complete CCaaS platform

Included

HappyFox CRM — New

Highlights

The only AI-native CRM designed for SaaS companies

Included

Service Desk

Highlights

Modern IT service management with assets, changes and approvals, deploy fast

Included

HappyFox AI

Highlights

AI that shows up at every ticket to help your team resolve tickets fast

Included

Autopilot

Highlights

Autonomous AI agents that resolve repetitive tasks end-to-end

Included

Assist AI

Highlights

AI assistant for employee support inside Slack & Teams

Included

Chatbot

Highlights

Resolve questions and give instant resolution

Included

Workflows

Highlights

End-to-end process automation across your support stack

Included

Enterprise

Highlights

Built for security, scale & compliance

Included

Zammad Hosted

Starter v2

Plan card

Agents

Up to 5

Included

Plan card

Email, web form, and SMS channels

Included

Plan card

Triggers, schedules, and business hours

Included

Professional v2

Plan card

Agents

Up to 35

Included

Plan card

Chat and Telegram channels

Included

Plan card

SLAs and individual roles

Included

Plus v2

Plan card

Unlimited agents

Included

Plan card

Facebook and WhatsApp channels

Included

Plan card

Core Workflows and reporting

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HappyFox

  1. Official pricing page
    • Help Desk: USD 24 monthly
    • Contact Center Suite: USD 99 monthly
    • HappyFox CRM — New: USD 20 monthly
    • Service Desk: USD 49 monthly
    • HappyFox AI: USD 14 monthly
    • Autopilot: USD 0 per successful action
    • Assist AI: USD 1 monthly
    • Chatbot: USD 0 per resolution
    • Workflows: USD 199 monthly
    • Enterprise: Contact sales
  2. Official pricing page
    • Help Desk: USD 24 monthly

Zammad Hosted

  1. Official pricing page
    • Starter v2: EUR 9 monthly · EUR 7 / month with annual commitment
    • Professional v2: EUR 18 monthly · EUR 16 / month with annual commitment
    • Plus v2: EUR 27 monthly · EUR 25 / month with annual commitment