HappyFox vs Richpanel

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

HappyFox

See full pricing history

USD · US · source: www.happyfox.com

Plan	Pricing	Charged by	Offer type
Help Desk	USD 24 monthly Starting at $24 / agent / mo	Seat · / agent / mo	Standalone · Starting at
Contact Center Suite	USD 99 monthly Starting at $99 / agent / mo	Seat · / agent / mo	Bundle · Starting at
HappyFox CRM — New	USD 20 monthly Starting at $20 / user / mo	Seat · / user / mo	Standalone · Starting at
Service Desk	USD 49 monthly Starting at $49 / agent / mo	Seat · / agent / mo	Standalone · Starting at
HappyFox AI	USD 14 monthly Starting at $14 per agent / month	Seat · per agent / month	Standalone · Starting at
Autopilot	USD 0 per successful action Pay as low as 2¢ per successful action	Usage · per successful action	Standalone · Usage based
Assist AI	USD 1 monthly Starting at $1 per user / month	Seat · per user / month	Standalone · Starting at
Chatbot	USD 0 per resolution $0.33 per resolution	Usage · per resolution	Standalone · Usage based
Workflows	USD 199 monthly Starting at $199 per month	Flat · per month	Standalone · Starting at
Enterprise	Contact sales Talk to sales	Other	Standalone · Contact sales

Richpanel

See full pricing history

USD · US · source: www.richpanel.com

Plan	Pricing	Charged by	Offer type
Helpdesk Seats	USD 99 monthly $99 per seat, per month No per-ticket fee on top of the seat. Replies are never metered.	Seat · per seat, per month	Standalone · Fixed
AI Agents	USD 0 per AI handled conversation $0.20 per AI handled conversation A conversation is the whole back-and-forth thread between a customer and the AI, not a single message. Every message in one thread counts as one conversation, so a 10-message exchange is still one conversation. Charged once. No second fee for a ticket the AI resolved	Usage · per AI handled conversation	Standalone · Usage based

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HappyFox

Help Desk

Highlights AI-powered omni-channel support platform: Included

Contact Center Suite

Highlights Complete CCaaS platform: Included

HappyFox CRM — New

Highlights The only AI-native CRM designed for SaaS companies: Included

Service Desk

Highlights Modern IT service management with assets, changes and approvals, deploy fast: Included

HappyFox AI

Highlights AI that shows up at every ticket to help your team resolve tickets fast: Included

Autopilot

Highlights Autonomous AI agents that resolve repetitive tasks end-to-end: Included

Assist AI

Highlights AI assistant for employee support inside Slack & Teams: Included

Chatbot

Highlights Resolve questions and give instant resolution: Included

Workflows

Highlights End-to-end process automation across your support stack: Included

Enterprise

Highlights Built for security, scale & compliance: Included

Richpanel

Helpdesk Seats

Highlights No per-ticket fee: Included
What's included Unified inbox: Included
What's included Round robin and assignment rules: Included
What's included Reporting: Included
What's included Macros and custom fields: Included
What's included Customer context: Included
What's included One-click migration: Included

AI Agents

What's included End-to-end resolution: 70 to 80%

Included
What's included Omnichannel meter: Included
What's included Policy-trained escalation: Included
What's included Model and token budget: Included
What's included QA AI review: 100%

Included
What's included Copilot: Included
What's included Charged once: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HappyFox

September 21, 2026
Official pricing page
- Help Desk: USD 24 monthly
- Contact Center Suite: USD 99 monthly
- HappyFox CRM — New: USD 20 monthly
- Service Desk: USD 49 monthly
- HappyFox AI: USD 14 monthly
- Autopilot: USD 0 per successful action
- Assist AI: USD 1 monthly
- Chatbot: USD 0 per resolution
- Workflows: USD 199 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Help Desk: USD 24 monthly

Richpanel

September 21, 2026
Official pricing page
- Helpdesk Seats: USD 99 monthly
- AI Agents: USD 0 per AI handled conversation
August 27, 2026
Official pricing page
- Helpdesk Seats — default: USD 99 monthly · USD 82.17 / month with annual commitment