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HappyFox vs Keeping

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.happyfox.com

Plan Pricing Charged by Offer type
Help Desk
USD 24 monthly

Starting at $24 / agent / mo

Seat · / agent / mo Standalone · Starting at
Contact Center Suite
USD 99 monthly

Starting at $99 / agent / mo

Seat · / agent / mo Bundle · Starting at
HappyFox CRM — New
USD 20 monthly

Starting at $20 / user / mo

Seat · / user / mo Standalone · Starting at
Service Desk
USD 49 monthly

Starting at $49 / agent / mo

Seat · / agent / mo Standalone · Starting at
HappyFox AI
USD 14 monthly

Starting at $14 per agent / month

Seat · per agent / month Standalone · Starting at
Autopilot
USD 0 per successful action

Pay as low as 2¢ per successful action

Usage · per successful action Standalone · Usage based
Assist AI
USD 1 monthly

Starting at $1 per user / month

Seat · per user / month Standalone · Starting at
Chatbot
USD 0 per resolution

$0.33 per resolution

Usage · per resolution Standalone · Usage based
Workflows
USD 199 monthly

Starting at $199 per month

Flat · per month Standalone · Starting at
Enterprise
Contact sales

Talk to sales

Other Standalone · Contact sales

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19 $14 per user per month, $19 billed monthly or $14 billed annually. No Credit Card Required - 2 User Minimum

Seat · per user per month Standalone · Fixed
Advanced Highlighted
USD 29 monthly · USD 24 / month with annual commitment

$29 $24 per user per month, $29 billed monthly or $24 billed annually. No Credit Card Required - 2 User Minimum

Seat · per user per month Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59 $49 per user per month, $59 billed monthly or $49 billed annually. No Credit Card Required - 2 User Minimum

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

HappyFox

Help Desk

Highlights

AI-powered omni-channel support platform

Included

Contact Center Suite

Highlights

Complete CCaaS platform

Included

HappyFox CRM — New

Highlights

The only AI-native CRM designed for SaaS companies

Included

Service Desk

Highlights

Modern IT service management with assets, changes and approvals, deploy fast

Included

HappyFox AI

Highlights

AI that shows up at every ticket to help your team resolve tickets fast

Included

Autopilot

Highlights

Autonomous AI agents that resolve repetitive tasks end-to-end

Included

Assist AI

Highlights

AI assistant for employee support inside Slack & Teams

Included

Chatbot

Highlights

Resolve questions and give instant resolution

Included

Workflows

Highlights

End-to-end process automation across your support stack

Included

Enterprise

Highlights

Built for security, scale & compliance

Included

Keeping

Essentials

Mailboxes and Agents

Shared mailboxes

2

Limited

Mailboxes and Agents

Maximum Agents

10

Limited

Mailboxes and Agents

Autoresponder

Included

Collaboration

Shared notes with @mentions

Included

Collaboration

Collision detection

Included

Access and Support

Mobile & web portal

Included

Reports and Analytics

Standard reporting

Standard

Limited

Automation

Workflows

2

Limited

Knowledge Base & Templates

Shared templates

Included

Access and Support

Email support

Included

Mailboxes and Agents

Custom fields

Excluded

Collaboration

Shared drafts

Excluded

Collaboration

Round robin assignment

Excluded

Collaboration

Thank You Detection AI

Excluded

Reports and Analytics

CSAT survey & reports

Excluded

Reports and Analytics

Mailbox Reports

Basic

Limited

Reports and Analytics

Response Time Reports

Basic

Limited

Reports and Analytics

Busiest Times Report

Excluded

Reports and Analytics

Ticket Level Reports

Excluded

Reports and Analytics

Reports by Tag

Excluded

Reports and Analytics

Export reports to CSV

Excluded

Automation

Service Level Agreements (SLAs)

Excluded

Integrations

All integrations

Excluded

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Excluded

Access and Support

Dedicated Account Manager

Excluded

Access and Support

SLA Guarantee

Excluded

Access and Support

Custom Contract & Payment Terms

Excluded

Access and Support

Signed Business Associate Agreement (BAA)

Excluded

Access and Support

Security & Privacy

SOC 2 Type II

Included

Advanced

Mailboxes and Agents

Shared mailboxes

Unlimited

Included

Mailboxes and Agents

Maximum Agents

Unlimited

Included

Reports and Analytics

CSAT survey & reports

Included

Collaboration

Round robin assignment

Included

Reports and Analytics

Advanced reporting

Advanced

Included

Reports and Analytics

Export reports to CSV

Included

Collaboration

Shared drafts

Included

Automation

Workflows

Unlimited

Included

Automation

Service Level Agreements (SLAs)

Included

Integrations

All integrations

Included

Mailboxes and Agents

Custom fields

Included

Collaboration

Thank You Detection AI

Included

Reports and Analytics

Mailbox Reports

Advanced

Included

Reports and Analytics

Response Time Reports

Advanced

Included

Reports and Analytics

Busiest Times Report

Included

Reports and Analytics

Ticket Level Reports

Included

Reports and Analytics

Reports by Tag

Included

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Included

Integrations

WooCommerce Integration

Included

Integrations

Zapier Integration

Included

Integrations

Hubspot Integration

Included

Integrations

Salesforce Integration

Included

Integrations

Asana Integration

Included

Integrations

Jira Integration

Included

Integrations

ClickUp Integration

Included

Integrations

Monday.com Integration

Included

Access and Support

Dedicated Account Manager

Excluded

Access and Support

SLA Guarantee

Excluded

Access and Support

Custom Contract & Payment Terms

Excluded

Access and Support

Signed Business Associate Agreement (BAA)

Excluded

Access and Support

Security & Privacy

SOC 2 Type II

Included

HIPAA

Mailboxes and Agents

Shared mailboxes

Unlimited

Included

Mailboxes and Agents

Maximum Agents

Unlimited

Included

Access and Support

SLA uptime guarantee

Included

Access and Support

Custom contract & payment terms

Included

Access and Support

Dedicated account manager

Included

Access and Support

Full HIPAA compliance

Included

Access and Support

Executed BAA

Included

Mailboxes and Agents

Custom fields

Included

Collaboration

Shared drafts

Included

Collaboration

Round robin assignment

Included

Collaboration

Thank You Detection AI

Included

Reports and Analytics

CSAT survey & reports

Included

Reports and Analytics

Mailbox Reports

Advanced

Included

Reports and Analytics

Response Time Reports

Advanced

Included

Reports and Analytics

Busiest Times Report

Included

Reports and Analytics

Ticket Level Reports

Included

Reports and Analytics

Reports by Tag

Included

Reports and Analytics

Export reports to CSV

Included

Automation

Workflows

Unlimited

Included

Automation

Service Level Agreements (SLAs)

Included

Integrations

All integrations

Included

Integrations

Slack Integration

Included

Integrations

Shopify Integration

Included

Integrations

WooCommerce Integration

Included

Integrations

Zapier Integration

Included

Integrations

Hubspot Integration

Included

Integrations

Salesforce Integration

Included

Integrations

Asana Integration

Included

Integrations

Jira Integration

Included

Integrations

ClickUp Integration

Included

Integrations

Monday.com Integration

Included

Access and Support

Security & Privacy

SOC 2 Type II & HIPAA

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

HappyFox

    • Help Desk: USD 24 monthly
    • Contact Center Suite: USD 99 monthly
    • HappyFox CRM — New: USD 20 monthly
    • Service Desk: USD 49 monthly
    • HappyFox AI: USD 14 monthly
    • Autopilot: USD 0 per successful action
    • Assist AI: USD 1 monthly
    • Chatbot: USD 0 per resolution
    • Workflows: USD 199 monthly
    • Enterprise: Contact sales
    • Help Desk: USD 24 monthly

Keeping

    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment