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FuseDesk vs Supportbench

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

USD · US · source: www.supportbench.com

Plan Pricing Charged by Offer type
Professional
USD 40 monthly · USD 32 / month with annual commitment

$40/agent/month or $32/agent/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise Highlighted
USD 125 monthly · USD 100 / month with annual commitment

$125/agent/month or $100/agent/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

Supportbench

Professional

Plan card

Email and chat ticketing

Included

Plan card

AI search and summaries

Included

Plan card

Dynamic SLAs

Included

Plan card

Multi-level escalations

Included

Enterprise

Plan card

Sandbox environment

Included

Plan card

White labeling

Included

Plan card

Advanced permissions

Included

Plan card

SAML single sign-on

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

  1. Source
    • Free: Free
    • Lite: USD 49 monthly

Supportbench

  1. Source
    • Professional: USD 40 monthly · USD 32 / month with annual commitment
    • Enterprise: USD 125 monthly · USD 100 / month with annual commitment