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FuseDesk vs Support Hero

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

USD · US · source: www.supporthero.com

Plan Pricing Charged by Offer type
Small
USD 49 monthly

$49/month

Usage · per stated usage allowance Standalone · Fixed
Medium Highlighted
USD 99 monthly

$99/month

Usage · per stated usage allowance Standalone · Fixed
Large
USD 199 monthly

$199/month

Usage · per stated usage allowance Standalone · Fixed
Enterprise
Contact sales

Contact us

Usage · per stated usage allowance Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

Support Hero

Small

Plan card

1 admin

Included

Plan card

1 language

Included

Plan card

Unlimited articles

Included

Plan card

7-day analytics

Included

Medium

Plan card

3 admins

Included

Plan card

2 languages

Included

Plan card

Unlimited articles

Included

Plan card

Support integrations

Included

Large

Plan card

8 admins

Included

Plan card

4 languages

Included

Plan card

Advanced analytics

Included

Plan card

Priority support

Included

Enterprise

Plan card

Unlimited admins

Included

Plan card

Unlimited languages

Included

Plan card

Unlimited articles

Included

Plan card

Enterprise support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

  1. Source
    • Free: Free
    • Lite: USD 49 monthly

Support Hero

  1. Source
    • Small: USD 49 monthly
    • Medium: USD 99 monthly
    • Large: USD 199 monthly
    • Enterprise: Contact sales