FuseDesk vs HelpDesk.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

FuseDesk

See full pricing history

USD · US · source: www.fusedesk.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/	Flat	Standalone · Free
Lite	USD 49 monthly Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite	Seat · /seat/mo	Standalone · Fixed

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FuseDesk

Free

Highlights CRM Integration: Included
Highlights 3x Automations: Included
Highlights Key Reporting: Included
Highlights LoginSync: Included
Highlights TemplateSync: Included
Highlights Case Transfers: Included
Highlights Templates + Snippets: Included
Highlights Live Chat: Included
Highlights 100 Free Cases: Included

Lite

Highlights Everything in Free: Included
Highlights 3x Automations: Included
Highlights Multiple Chat Widgets: Included
Highlights UNLIMITED Cases: Included
Highlights UNLIMITED Chats: Included
Highlights UNLIMITED Case Tags: Included

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

FuseDesk

August 27, 2026 Source
- Free: Free
- Lite: USD 49 monthly

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales