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Fullstory vs Lookback

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fullstory.com

Plan Pricing Charged by Offer type
Free
Free

Completely free plan

Usage · per tracked usage allowance Standalone · Free
Business
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales
Advanced
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales
Enterprise
Contact sales

Request pricing

Usage · per tracked usage allowance Standalone · Contact sales

USD · US · source: www.lookback.com

Plan Pricing Charged by Offer type
Freelance — default
USD 24.916667 monthly · USD 24.916667 / month with annual commitment

$299 /year

Flat · per year Standalone · Fixed
Team — default Highlighted
USD 148.5 monthly · USD 148.5 / month with annual commitment

$1,782 /year

Flat · per year Standalone · Fixed
Insights Hub — default
USD 343.5 monthly · USD 343.5 / month with annual commitment

$4,122 /year

Flat · per year Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fullstory

Free

Plan card

30,000 monthly sessions

Included

Plan card

12 months analytics retention

Included

Plan card

Session replay

Included

Plan card

Up to 10 users

Included

Business

Plan card

Product analytics

Included

Plan card

Qualitative insights

Included

Plan card

Session replay

Included

Plan card

Heatmaps

Included

Advanced

Plan card

Trend discovery

Included

Plan card

Funnels

Included

Plan card

Journey analysis

Included

Plan card

Advanced collaboration

Included

Enterprise

Plan card

Predictive modeling

Included

Plan card

Data activation

Included

Plan card

Enterprise access controls

Included

Plan card

Advanced data workflows

Included

Lookback

Freelance — default

Highlights

Sessions

10 sessions

Included

Highlights

Panel participants included

1 panel participant included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$49 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

Solo seat

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Chat support

Included

Team — default

Highlights

Sessions

100 sessions

Included

Highlights

Panel participants included

10 panel participants included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$38 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

10 collaborators

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Chat support

Included

Highlights

Security

Self-Assess

Included

Insights Hub — default

Highlights

Sessions

300 sessions

Included

Highlights

Panel participants included

30 panel participants included

Included

Highlights

Bring your own participants

free

Included

Highlights

Additional participant recruitment fee

$31 each

Limited

Highlights

Core features

All core features

Included

Highlights

Seats

30 collaborators

Included

Highlights

Guests

Unlimited guests

Included

Highlights

Support

Priority chat support

Included

Highlights

Security

Assessment Assist

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fullstory

  1. Source
    • Free: Free
    • Business: Contact sales
    • Advanced: Contact sales
    • Enterprise: Contact sales

Lookback

  1. Source
    • Freelance — default: USD 24.916667 monthly · USD 24.916667 / month with annual commitment
    • Team — default: USD 148.5 monthly · USD 148.5 / month with annual commitment
    • Insights Hub — default: USD 343.5 monthly · USD 343.5 / month with annual commitment