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FullSession vs Nicereply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fullsession.io

Plan Pricing Charged by Offer type
Free
Free

$0 / month

Flat · / month Standalone · Free
Growth
USD 49 monthly

$49 / month

Flat · / month Standalone · Starting at
Professional
USD 349 monthly

$349 / month

Flat · / month Standalone · Starting at
Enterprise
Contact sales

Custom

Flat Standalone · Contact sales

USD · US · source: www.nicereply.com

Plan Pricing Charged by Offer type
Starter
USD 59 monthly

Starter $59 per month, billed annually Save $240 / year $79 per month, billed monthly Try for free No credit card 100 Responses / month 3 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & more Un

Flat · per month Standalone · Fixed
Essential
USD 119 monthly

Essential $119 per month, billed annually Save $360 / year $149 per month, billed monthly Try for free No credit card 250 Responses / month 10 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & mo

Flat · per month Standalone · Fixed
Growth
USD 239 monthly

Most popular Growth $239 per month, billed annually Save $720 / year $299 per month, billed monthly Try for free No credit card 1,000 Responses / month 25 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pi

Flat · per month Standalone · Fixed
Business
USD 359 monthly

Business $359 per month, billed annually Save $1,080 / year $449 per month, billed monthly Try for free No credit card 2,500 Responses / month 50 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive &

Flat · per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

FullSession

Free

Usage & Limits

Monthly sessions

1,000

Included

Usage & Limits

Data retention

30 days

Included

Usage & Limits

Seats

2

Included

Usage & Limits

Domains

1

Included

Highlights

Unlimited heatmaps

Included

Capture and Data Management

Session replay

Included

Funnels, Conversion & Trends

Basic funnel analysis

Included

Highlights

Lift AI

Excluded

Highlights

MCP Server

Excluded

Capture and Data Management

Recording Rules (Conditional capture)

Excluded

Funnels, Conversion & Trends

Funnels

Excluded

Funnels, Conversion & Trends

User Journey (Sankey)

Excluded

Highlights

Custom Events + User Attributes

Excluded

Governance & Security

Single Sign-On (SSO / SAML)

Excluded

Support & Services

Service Level Agreement (SLA)

Excluded

Growth

Usage & Limits

Monthly sessions

10k / 25k / 50k

Included

Usage & Limits

Data retention

4 months

Included

Usage & Limits

Seats

Unlimited

Included

Usage & Limits

Domains

Unlimited

Included

Highlights

Lift AI

Fair Use

Included

Highlights

MCP Server / LLM Access

Included

Highlights

Session Replay, Heatmaps, Funnels

Included

Highlights

Feedback + Error Reporting

Included

Highlights

Custom Events + User Attributes

Included

Capture and Data Management

Recording Rules (Conditional capture)

Included

Funnels, Conversion & Trends

User Journey (Sankey)

Excluded

Highlights

14d Free Trial

Included

Governance & Security

Single Sign-On (SSO / SAML)

Excluded

Support & Services

Dedicated Onboarding Specialist

Excluded

Support & Services

Service Level Agreement (SLA)

Excluded

Professional

Usage & Limits

Monthly sessions

100k / 150k / 200k / 250k / 500k / 750k

Included

Usage & Limits

Data retention

8 months

Included

Usage & Limits

Seats

Unlimited

Included

Usage & Limits

Domains

Unlimited

Included

Highlights

Lift AI: Analyze, Predict, Validate

Fair Use

Included

Highlights

MCP Server / LLM Access

Included

Funnels, Conversion & Trends

User Journey (Sankey)

Included

Support & Services

Dedicated Onboarding Specialist

Included

Highlights

14d Free Trial

Included

Governance & Security

Single Sign-On (SSO / SAML)

Governance package add-on

Limited

Governance & Security

Role-Based Access Controls (RBAC)

Governance package add-on

Limited

Governance & Security

Audit Logs

Governance package add-on

Limited

Support & Services

Custom Invoicing

With annual billing

Limited

Support & Services

Service Level Agreement (SLA)

Excluded

Support & Services

Priority Support

Excluded

Enterprise

Usage & Limits

Monthly sessions

500k+

Included

Usage & Limits

Data retention

15 months+

Included

Usage & Limits

Seats

Unlimited

Included

Usage & Limits

Domains

Unlimited

Included

Highlights

Custom Retention (15-month+)

Included

Governance & Security

SSO/SAML + RBAC + Audit Logs

Included

Support & Services

Uptime SLA + Security Reviews

Included

Highlights

Annual Commit + Free Pilot

Included

Highlights

Lift AI

Fair Use

Included

Highlights

MCP Server / LLM Access

Included

Support & Services

Priority Support

Included

Support & Services

Dedicated Onboarding Specialist

Included

Support & Services

Custom Invoicing

Included

Support & Services

Service Level Agreement (SLA)

Included

Funnels, Conversion & Trends

User Journey (Sankey)

Included

Nicereply

Starter

Plan card

CSAT, CES & NPS surveys

Included

Plan card

All integrations, including Zendesk, Front, Helpscout, Pipedrive & more

Included

Plan card

Unlimited number of active surveys

Included

Plan card

Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys

Included

Plan card

Nicereply Feedback Analytics

Included

Plan card

Custom survey design & more…

Included

Essential

Plan card

CSAT, CES & NPS surveys

Included

Plan card

All integrations, including Zendesk, Front, Helpscout, Pipedrive & more

Included

Plan card

Unlimited number of active surveys

Included

Plan card

Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys

Included

Plan card

Nicereply Feedback Analytics

Included

Plan card

Custom survey design & more…

Included

Growth

Plan card

CSAT, CES & NPS surveys

Included

Plan card

All integrations, including Zendesk, Front, Helpscout, Pipedrive & more

Included

Plan card

Unlimited number of active surveys

Included

Plan card

Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys

Included

Plan card

Nicereply Feedback Analytics

Included

Plan card

Custom survey design & more…

Included

Business

Plan card

CSAT, CES & NPS surveys

Included

Plan card

All integrations, including Zendesk, Front, Helpscout, Pipedrive & more

Included

Plan card

Unlimited number of active surveys

Included

Plan card

Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys

Included

Plan card

Nicereply Feedback Analytics

Included

Plan card

Custom survey design & more…

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

FullSession

    • Free: Free
    • Growth: USD 49 monthly
    • Professional: USD 349 monthly
    • Enterprise: Contact sales
    • Free: Free
    • Growth: USD 49 monthly
    • Professional: USD 349 monthly

Nicereply

    • Starter: USD 59 monthly
    • Essential: USD 119 monthly
    • Growth: USD 239 monthly
    • Business: USD 359 monthly