Skip to content

Front vs FuseDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: front.com

Plan Pricing Charged by Offer type
Starter — up to 10 seats
USD 25 monthly · USD 25 / month with annual commitment

$25 /seat/mo, up to 10 seats

Seat · per seat / month Standalone · Fixed
Professional — up to 50 seats
USD 65 monthly · USD 65 / month with annual commitment

$65 /seat/mo, up to 50 seats

Seat · per seat / month Standalone · Fixed
Enterprise — most popular Highlighted
USD 105 monthly · USD 105 / month with annual commitment

$105 /seat/mo

Seat · per seat / month Standalone · Fixed

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Front

Starter — up to 10 seats

Highlights

Communication channels

Email, Front Chat, or SMS

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

AI Topics

Included

Highlights

Automation rules

Included

Highlights

Basic analytics

Included

Highlights

No-code public knowledge base

Included

Highlights

AI add-ons available

Excluded

Professional — up to 50 seats

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Macros and automation rules

Included

Highlights

Advanced analytics

Included

Highlights

Multiple workspaces

Up to 5

Included

Highlights

SSO and SCIM

Included

Highlights

AI add-ons available

Excluded

Enterprise — most popular

Highlights

Communication channels

Included

Highlights

Shared inbox

Included

Highlights

Ticketing system

Included

Highlights

Smart rules

Included

Highlights

Multi-language knowledge base

Included

Highlights

Custom roles and permissions

Included

Highlights

AI Copilot, QA, and CSAT included

Included

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Front

  1. Source
    • Starter — up to 10 seats: USD 25 monthly · USD 25 / month with annual commitment
    • Professional — up to 50 seats: USD 65 monthly · USD 65 / month with annual commitment
    • Enterprise — most popular: USD 105 monthly · USD 105 / month with annual commitment

FuseDesk

  1. Source
    • Free: Free
    • Lite: USD 49 monthly