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Formilla vs SupportBee

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.formilla.com

Plan Pricing Charged by Offer type
Standard
Free

Free for 1 chat agent

Seat · per user per month Standalone · Free
Premium
USD 13.99 / month with annual commitment

$13.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Professional Highlighted
USD 39.99 / month with annual commitment

$39.99/month based on yearly term paid in full

Seat · per user per month Standalone · Fixed
Enterprise
USD 299.99 monthly

Custom pricing starting from $299.99/month

Seat · per user per month Standalone · Starting at

USD · US · source: supportbee.com

Plan Pricing Charged by Offer type
Startup Highlighted
USD 20 monthly · USD 17 / month with annual commitment

$20/seat/month or $17/seat/month billed $204 annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 25 monthly · USD 21 / month with annual commitment

$25/seat/month or $21/seat/month billed $252 annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Formilla

Standard

Plan card

1 chat agent

Included

Plan card

Unlimited live chats

Included

Plan card

Desktop and mobile apps

Included

Plan card

Custom branding

Included

Premium

Plan card

1 chat agent

Included

Plan card

ChatGPT bots and copilot

Included

Plan card

Third-party integrations

Included

Plan card

Unlimited chat history

Included

Professional

Plan card

2 chat agents

Included

Plan card

Visitor monitoring

Included

Plan card

File sharing

Included

Plan card

Branding removal

Included

Enterprise

Plan card

Full team access

Included

Plan card

AI setup and training

Included

Plan card

Advanced integrations

Included

Plan card

Dedicated onboarding

Included

SupportBee

Startup

Plan card

Shared inbox

Included

Plan card

Knowledge base

Included

Plan card

Unlimited tickets

Included

Plan card

API access

Included

Enterprise

Plan card

Enterprise integrations

Included

Plan card

Business hours

Included

Plan card

Customer portal

Included

Plan card

Audit history

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Formilla

  1. Source
    • Standard: Free
    • Premium: USD 13.99 / month with annual commitment
    • Professional: USD 39.99 / month with annual commitment
    • Enterprise: USD 299.99 monthly

SupportBee

  1. Source
    • Startup: USD 20 monthly · USD 17 / month with annual commitment
    • Enterprise: USD 25 monthly · USD 21 / month with annual commitment