Fini AI
Growth — default
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Highlights
Monthly allowance
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2,000 resolved tickets
Included -
Highlights
Overage per resolution
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$0.89 per resolution after that
Included -
Highlights
Voice AI
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Standard rate card on voice
Included -
Highlights
Platform access
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Whole platform
Included -
Highlights
Implementation
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Included
Included -
Highlights
Support
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Shared customer success, Priority email support
Included
Scale — default
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Highlights
Monthly allowance
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8,000 resolved tickets
Included -
Highlights
Overage per resolution
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$0.69 per resolution after that
Included -
Highlights
Voice AI
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+ 500 answered voice calls / mo
Included -
Highlights
Platform access
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Everything in Growth
Included -
Highlights
Implementation
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White-glove onboarding, Dedicated AI engineer
Included -
Highlights
Additional features
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Nightly Knowledge Atlas scan, Slack agent + SSO, Multi-language support
Included
Enterprise — default
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Highlights
Monthly allowance
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Unlimited resolved tickets
Included -
Highlights
Overage per resolution
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$0.49 per resolution after that
Included -
Highlights
Voice AI
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+ 2,500 answered voice calls / mo
Included -
Highlights
Platform access
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Everything in Scale
Included -
Highlights
Implementation
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90-day free pilot, Dedicated engineer pod, 15-min SLA, Uptime SLA, premium support
Included -
Highlights
Additional features
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Custom helpdesk integration, Admin & audit logs
Included