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Fiddler AI vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.fiddler.ai

Plan Pricing Charged by Offer type
Free — Free
Free

Free

Flat Standalone · Free
Developer — Developer Highlighted
$0.002 per trace

$0.002 per trace

Usage · per trace Standalone · Usage based

USD · US · source: incident.io

Plan Pricing Charged by Offer type
Basic
Free

Free forever

Flat · published subscription Standalone · Free
Team Highlighted
USD 19 monthly · USD 15 / month with annual commitment

$19/user/month or $15/user/month with annual discount

Seat · per user per month Standalone · Fixed
Pro
USD 25 monthly

$25/user/month

Seat · per user per month Standalone · Fixed
Enterprise
Contact sales

Custom proposal

Flat · published subscription Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fiddler AI

Free — Free

Highlights

Real-time guardrails to detect harmful exposure

Included

Highlights

Protects against hallucinations, Toxicity, PII/PHI, Prompt Injection, and Jailbreak attempts

Included

Highlights

Latency of <80ms

Included

Highlights

Powered by contextual and task specific Fiddler Centor Models

Included

Developer — Developer

Highlights

Everything in Free, plus

Included

Highlights

Unified AI observability, including tests and experiments, for agentic and predictive systems

Included

Highlights

Custom evaluators and bring your own judge

Included

Highlights

Visualization-driven insights

Included

Highlights

Role based access control and SSO

Included

Highlights

SaaS deployment

Included

incident.io

Basic

Official plan card

Incident response

Slack or Microsoft Teams

Limited

Official plan card

On-call teams

1

Limited

Official plan card

Public status pages

1

Limited

Team

Official plan card

Multi-team on-call and alerting

Included

Official plan card

Workflows

Included

Official plan card

Postmortems

Included

Pro

Official plan card

Custom dashboards

Included

Official plan card

Customizable post-incident process

Included

Official plan card

Private incidents and policies

Included

Enterprise

Official plan card

Advanced access control

Included

Official plan card

Multiple environments

Included

Official plan card

99.99% uptime SLA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fiddler AI

  1. Source
    • Free — Free: Free
    • Developer — Developer: $0.002 per trace

incident.io

  1. Source
    • Basic: Free
    • Team: USD 19 monthly · USD 15 / month with annual commitment
    • Pro: USD 25 monthly
    • Enterprise: Contact sales