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Fern vs HelpSite

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: buildwithfern.com

Plan Pricing Charged by Offer type
Hobby
Free

$0/month, free forever

Usage · free forever Standalone · Free
Team Highlighted
USD 150 / month with annual commitment

$150/month on yearly billing

Flat · per month billed yearly Standalone · Fixed
Enterprise
Contact sales

Custom

Flat · custom pricing Standalone · Contact sales

USD · US · source: www.helpsite.com

Plan Pricing Charged by Offer type
Standard
USD 14.99 monthly · USD 13.49 / month with annual commitment

StandardAs your business scales$1349$14.99/moBilled annually · $161.89/yrStart free trial250 articles · 5 members · 2 sitesCustom domain and SSLRemove HelpSite brandingAI Assist

Flat · per year Standalone · Fixed
Gold
USD 49.99 monthly · USD 44.99 / month with annual commitment

Most popularGoldFor growing teams$4499$49.99/moBilled annually · $539.89/yrStart free trial2,500 articles · 50 members · 5 sitesEverything in StandardPrivate/internal KBVersioning and assignmentsAnalytics and search-gap reportsRead-only API access

Flat · per year Standalone · Fixed
Plus
USD 99.99 monthly · USD 89.99 / month with annual commitment

PlusFor complex businesses$8999$99.99/moBilled annually · $1079.89/yrStart free trial10,000 articles · 250 members · 25 sitesEverything in GoldAI ChatbotCustom roles and permissionsRead and write API accessModel Context Protocol (MCP)

Flat · per year Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Fern

Hobby

Plan card

2 team members

Included

Plan card

250 AI credits

Included

Plan card

Custom domain

Included

Plan card

API references and changelogs

Included

Team

Plan card

5 team members

Included

Plan card

1,000 AI credits

Included

Plan card

Custom subpath

Included

Plan card

Version switching

Included

Enterprise

Plan card

Visitor authentication

Included

Plan card

Role-based access

Included

Plan card

Translated content

Included

Plan card

Enterprise SSO

Included

HelpSite

Standard

Plan card

Custom domain and SSL

Included

Plan card

Remove HelpSite branding

Included

Plan card

AI Assist

Included

Gold

Plan card

Everything in Standard

Included

Plan card

Private/internal KB

Included

Plan card

Versioning and assignments

Included

Plan card

Analytics and search-gap reports

Included

Plan card

Read-only API access

Included

Plus

Plan card

Everything in Gold

Included

Plan card

AI Chatbot

Included

Plan card

Custom roles and permissions

Included

Plan card

Read and write API access

Included

Plan card

Model Context Protocol (MCP)

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Fern

  1. Source
    • Hobby: Free
    • Team: USD 150 / month with annual commitment
    • Enterprise: Contact sales

HelpSite

  1. Source
    • Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
    • Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
    • Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment