EzzyCRM vs Gallabox
See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.
EzzyCRM
USD · US · source: ezzycrm.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Starter
|
USD 3.99 / month with annual commitment
UNLIMITED USERS * Starter 3.99 USD $ / month / unlimited users* billed annually START YOUR FREE TRIAL |
Flat · / month | Standalone · Fixed |
|
Advanced
|
USD 14.99 / month with annual commitment
UNLIMITED USERS ** Advanced 14.99 USD $ / month / unlimited users** billed annually START YOUR FREE TRIAL |
Flat · / month | Standalone · Fixed |
|
Premium
|
USD 22.99 / month with annual commitment
UNLIMITED USERS ** Premium 22.99 USD $ / month / unlimited users** billed annually START YOUR FREE TRIAL |
Flat · / month | Standalone · Fixed |
Gallabox
USD · US · source: gallabox.com
| Plan | Pricing | Charged by | Offer type |
|---|---|---|---|
|
Basic
|
USD 112 / month with annual commitment
₹2,999 $150 AED 549 per month, billed quarterly. ₹2,399 $112 AED 412 per month, billed annually |
Flat · per month | Standalone · Fixed |
|
Essential
Highlighted
|
USD 248 / month with annual commitment
₹6,999 $331 AED 1,214 per month, billed quarterly. ₹5,599 $248 AED 911 per month, billed annually |
Flat · per month | Standalone · Fixed |
|
Advanced
|
USD 474 / month with annual commitment
₹16,999 $632 AED 2,319 per month, billed quarterly. ₹13,599 $474 AED 1,740 per month, billed annually |
Flat · per month | Standalone · Fixed |
|
Enterprise
|
Contact sales
Let's talk. Multi-year contracts available. Talk to sales |
Flat | Standalone · Contact sales |
What each plan includes
Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.
Gallabox
Basic
-
USERS & AI CREDITS
Users included
-
3 (hard cap)
Included -
USERS & AI CREDITS
Additional users
-
Upgrade required
Excluded -
USERS & AI CREDITS
AI credits
-
500/month
Included -
CHANNELS INCLUDED
WhatsApp business API number
-
1
Included -
CHANNELS INCLUDED
Instagram handle
-
1
Included -
CHANNELS INCLUDED
Website widget
-
1
Included -
AI AGENT
Web AI agents
-
Included
-
AI AGENT
AI Agent on WhatsApp
-
Excluded
-
AI AGENT
AI Agent on Instagram
-
Excluded
-
AI AGENT
AI voice agent (WhatsApp + Phone)
-
Excluded
-
WHATSAPP COMMERCE
WhatsApp Basic Forms
-
Included
-
WHATSAPP COMMERCE
Catalog and Payments
-
Included
-
WHATSAPP COMMERCE
WhatsApp dynamic forms
-
Excluded
-
Chatbot flow builder
Active chatbot flows
-
5
Included -
Campaigns
Drip and sequence campaigns
-
No
Excluded -
Campaigns
Broadcast contact limit per month
-
10K
Limited -
Campaigns
CTWA ad tracking
-
Basic CTWA labelling
Limited -
Inbox automation
Custom inbox views
-
No
Excluded -
Inbox automation
Business hours configuration
-
Excluded
-
Team structure and access
Teams or groups
-
Up to 5 teams
Limited -
Team structure and access
Roles and permissions
-
Owner only
Limited -
AI AGENT
Knowledge base total size
-
10 MB
Limited -
API and webhooks
API access
-
Message + Contact API
Limited -
API and webhooks
Messaging rate limit
-
100 messages/minute
Limited -
Integrations
Integrations
-
Basic: Shopify, Facebook Leads, Razorpay, Cashfree, Stripe, Shiprocket, Shipway, Zoho Books, Calendly, Shopflo and Generic webhooks
Included -
Security and support
Response SLA
-
48 hrs
Included -
CHANNEL ADD-ONS
Channel add-on types
-
Not available
Excluded -
Security and support
Free onboarding support
-
Excluded
Essential
-
USERS & AI CREDITS
Users included
-
6
Included -
USERS & AI CREDITS
Additional users
-
₹1,200 $18 AED 60 per extra user / month
Included -
USERS & AI CREDITS
AI credits
-
2,000/month
Included -
CHANNELS INCLUDED
WhatsApp business API number
-
1
Included -
CHANNELS INCLUDED
Instagram handle
-
1
Included -
CHANNELS INCLUDED
Website widget
-
1
Included -
CHANNEL ADD-ONS
Additional channels
-
Included
-
CHANNEL ADD-ONS
Channel add-ons available
-
Up to 10
Limited -
CHANNEL ADD-ONS
Add-on channel types
-
WhatsApp, Instagram and Web widget
Included -
AI AGENT
Web AI agents
-
Included
-
AI AGENT
AI agents on WhatsApp and Instagram
-
Included
-
Inbox automation
Inbox AI copilot
-
Included
-
CHANNELS INCLUDED
Human calling on WhatsApp
-
Included
-
AI AGENT
AI voice agent (WhatsApp + Phone)
-
Excluded
-
Team structure and access
Team management
-
Included
-
Team structure and access
Teams or groups
-
Up to 10 teams
Limited -
Team structure and access
Roles and permissions
-
Basic: member, admin, owner
Included -
Campaigns
Drip campaigns
-
10 sequences
Included -
Campaigns
Broadcast contact limit per month
-
500K
Limited -
Campaigns
CAPI + Ads attribution
-
CAPI + Ads attribution + analytics
Included -
Inbox automation
Custom views
-
5 views
Included -
Inbox automation
Business hours configuration
-
Included
-
Chatbot flow builder
Active chatbot flows
-
20
Included -
WHATSAPP COMMERCE
WhatsApp dynamic forms
-
Excluded
-
AI AGENT
Knowledge base total size
-
100 MB
Limited -
API and webhooks
Full API; bi-directional CRM integrations
-
All APIs
Included -
API and webhooks
Messaging rate limit
-
200 messages/minute
Limited -
Integrations
Integrations
-
Basic + Zoho, LeadSquared, WebEngage, CleverTap, Fyno, MoEngage, HubSpot
Included -
Security and support
Response SLA
-
24 hrs
Included -
Security and support
Free onboarding support
-
Included
Advanced
-
USERS & AI CREDITS
Users included
-
10
Included -
USERS & AI CREDITS
Additional users
-
₹1,500 $24 AED 80 per extra user / month
Included -
USERS & AI CREDITS
AI credits
-
8,000/month
Included -
CHANNELS INCLUDED
WhatsApp business API number
-
1
Included -
CHANNELS INCLUDED
Instagram handle
-
1
Included -
CHANNELS INCLUDED
Website widget
-
1
Included -
AI AGENT
AI voice on WhatsApp and Phone
-
Included
-
CHANNEL ADD-ONS
Channel add-ons available
-
Unlimited
Included -
CHANNEL ADD-ONS
Add-on channel types
-
WhatsApp, Instagram, Web widget and Phone
Included -
Revenue engines
Lead pipeline management
-
Included
-
Revenue engines
Appointment booking management
-
Included
-
WHATSAPP COMMERCE
Dynamic forms
-
Included
-
Integrations
Advanced integrations
-
Everything in Essential + Pipedrive, Salesforce, Conversation Widget
Included -
Team structure and access
Custom roles
-
Basic + custom roles
Included -
Inbox automation
Special days and holidays setup
-
Included
-
Security and support
Number masking
-
Included
-
Team structure and access
Teams or groups
-
Unlimited
Included -
Chatbot flow builder
Active chatbot flows
-
Up to 100
Limited -
Campaigns
Drip and sequence campaigns
-
Up to 100 sequences
Limited -
Campaigns
Broadcast contact limit per month
-
1M
Limited -
Inbox automation
Custom inbox views
-
10 views
Limited -
AI AGENT
Knowledge base total size
-
1 GB
Limited -
AI AGENT
Outcome evaluations
-
Yes + custom rules
Included -
API and webhooks
API access
-
All APIs
Included -
API and webhooks
Messaging rate limit
-
1,000 messages/minute
Limited -
Security and support
Response SLA
-
24 hrs
Included -
Security and support
Support channels
-
Docs, tickets, WhatsApp, email, virtual meetings
Included -
Security and support
Free onboarding support
-
Included
-
Security and support
AI Solutions Engineer Support
-
Limited
Enterprise
-
USERS & AI CREDITS
Custom seats
-
Custom
Included -
USERS & AI CREDITS
AI credits
-
Custom pool
Included -
CHANNELS INCLUDED
Unlimited channels
-
Custom
Included -
Security and support
SSO / SAML
-
Included
-
Security and support
IP whitelist
-
Included
-
Security and support
Custom RBAC
-
Custom roles + advanced controls
Included -
Security and support
Number masking
-
Included
-
AI AGENT
Custom AI-fine tuning + tool development
-
Included
-
Security and support
Dedicated CSM
-
Dedicated CSM
Included -
Security and support
Uptime SLA
-
Included
-
Security and support
Roadmap input
-
Included
-
Security and support
On-prem / private cloud
-
Included
-
Security and support
Data residency
-
Included
-
Security and support
AI Solutions Engineer included as standard
-
Included
-
Chatbot flow builder
Active chatbot flows
-
Unlimited
Included -
Campaigns
Drip and sequence campaigns
-
Unlimited
Included -
Campaigns
Broadcast contact limit per month
-
Unlimited
Included -
Inbox automation
Custom inbox views
-
20 views
Included -
AI AGENT
Knowledge base datasource types
-
All types + custom
Included -
Integrations
Custom integrations
-
Everything in Advanced + Custom integrations
Included -
API and webhooks
Custom rate limits
-
Custom rate limits
Included -
Security and support
Support channels
-
All of the above + dedicated slack channel
Included -
Security and support
Response SLA
-
Custom SLA
Included -
Usage charges, billed separately
Template message charges
-
5% Off
Included
How their prices changed
Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.
EzzyCRM
-
- Starter: USD 3.99 / month with annual commitment
- Advanced: USD 14.99 / month with annual commitment
- Premium: USD 22.99 / month with annual commitment
Gallabox
-
- Basic: USD 112 / month with annual commitment
- Essential: USD 248 / month with annual commitment
- Advanced: USD 474 / month with annual commitment
- Enterprise: Contact sales
-
- Basic — annual: USD 112 monthly · USD 112 / month with annual commitment
- Essential — annual: USD 248 monthly · USD 248 / month with annual commitment
- Advanced — annual: USD 474 monthly · USD 474 / month with annual commitment