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Exceptionless vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Exceptionless

See full pricing history

USD · US · source: exceptionless.com

Plan Pricing Charged by Offer type
Free
Free

$0/month

 Flat · per month Standalone · Free
Small
USD 15 monthly

$15/month

 Flat · per month Standalone · Fixed
Medium Highlighted
USD 49 monthly

$49/month

 Flat · per month Standalone · Fixed
Large
USD 99 monthly

$99/month

 Flat · per month Standalone · Fixed
Extra Large
USD 199 monthly

$199/month

 Flat · per month Standalone · Fixed
Enterprise
USD 499 monthly

$499/month

 Flat · per month Standalone · Fixed

incident.io

See full pricing history

USD · US · source: incident.io

Plan Pricing Charged by Offer type
Basic
Free

Free forever

 Flat · published subscription Standalone · Free
Team Highlighted
USD 19 monthly · USD 15 / month with annual commitment

$19/user/month or $15/user/month with annual discount

 Seat · per user per month Standalone · Fixed
Pro
USD 25 monthly

$25/user/month

 Seat · per user per month Standalone · Fixed
Enterprise
Contact sales

Custom proposal

 Flat · published subscription Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Exceptionless

Free

Plan card

Projects

1

Included

Plan card

Events

3,000/month

Included

Plan card

Retention

3 days

Included

Small

Plan card

Projects

5

Included

Plan card

Events

15,000/month

Included

Plan card

Retention

30 days

Included

Medium

Plan card

Projects

15

Included

Plan card

Events

75,000/month

Included

Plan card

Retention

90 days

Included

Large

Plan card

Unlimited projects and users

Included

Plan card

Events

250,000/month

Included

Plan card

Retention

180 days

Included

Extra Large

Plan card

Unlimited projects and users

Included

Plan card

Events

1 million/month

Included

Plan card

Retention

180 days

Included

Enterprise

Plan card

Unlimited projects and users

Included

Plan card

Events

3 million/month

Included

Plan card

Retention

180 days

Included

incident.io

Basic

Official plan card

Incident response

Slack or Microsoft Teams

Limited

Official plan card

On-call teams

1

Limited

Official plan card

Public status pages

1

Limited

Team

Official plan card

Multi-team on-call and alerting

Included

Official plan card

Workflows

Included

Official plan card

Postmortems

Included

Pro

Official plan card

Custom dashboards

Included

Official plan card

Customizable post-incident process

Included

Official plan card

Private incidents and policies

Included

Enterprise

Official plan card

Advanced access control

Included

Official plan card

Multiple environments

Included

Official plan card

99.99% uptime SLA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Exceptionless

  1. Source
    • Free: Free
    • Small: USD 15 monthly
    • Medium: USD 49 monthly
    • Large: USD 99 monthly
    • Extra Large: USD 199 monthly
    • Enterprise: USD 499 monthly

incident.io

  1. Source
    • Basic: Free
    • Team: USD 19 monthly · USD 15 / month with annual commitment
    • Pro: USD 25 monthly
    • Enterprise: Contact sales