Embrace vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Embrace

See full pricing history

USD · US · source: embrace.io

Plan	Pricing	Charged by	Offer type
Free	Free $0	Flat · published offer	Standalone · Free
Pro	USD 80 monthly $0.80 per 1,000 sessions; $80/month minimum	Usage · monthly minimum plus session usage	Standalone · Starting at
Enterprise	Contact sales Custom	Flat · published offer	Standalone · Contact sales

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Embrace

Free

Plan card Sessions: Up to 1 million/year

Limited
Plan card Users: Up to 5

Limited
Plan card Retention: 3 days

Limited

Pro

Plan card Users: Up to 10

Limited
Plan card Custom dashboards: 1

Limited
Plan card Retention: 14 days

Limited

Enterprise

Plan card Users: Unlimited

Limited
Plan card Custom metrics: 1

Limited
Plan card Retention: 30 days

Limited

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Embrace

August 27, 2026 Source
- Free: Free
- Pro: USD 80 monthly
- Enterprise: Contact sales

incident.io

August 27, 2026 Source
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales