Elium vs HelpSite

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elium

See full pricing history

EUR · US · source: elium.com

Plan	Pricing	Charged by	Offer type
Team	EUR 15 / month with annual commitment €15/user/month billed yearly	Seat · per user per month billed yearly; 10-user minimum	Standalone · Fixed
Corporate Highlighted	EUR 20 / month with annual commitment €20/user/month billed yearly	Seat · per user per month billed yearly; 10-user minimum	Standalone · Fixed
Enterprise	Contact sales Custom	Flat · volume and role-based pricing	Standalone · Contact sales

HelpSite

See full pricing history

USD · US · source: www.helpsite.com

Plan	Pricing	Charged by	Offer type
Starter	USD 49 monthly · USD 40.83 / month with annual commitment $ 40 83 $ 49 /mo Billed annually · $490/yr	Flat · /mo	Standalone · Fixed
Pro Highlighted	USD 99 monthly · USD 82.5 / month with annual commitment $ 82 50 $ 99 /mo Billed annually · $990/yr	Flat · /mo	Standalone · Fixed
Max	USD 199 monthly · USD 165.83 / month with annual commitment $ 165 83 $ 199 /mo Billed annually · $1,990/yr	Flat · /mo	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elium

Team

Plan card 10-user minimum: Included
Plan card AI editor and templates: Included
Plan card Decision trees: Included
Plan card Unlimited AI answers: Included

Corporate

Plan card Review and approval workflows: Included
Plan card Gap and duplicate detection: Included
Plan card AI answer dashboards: Included
Plan card SSO and audit trail: Included

Enterprise

Plan card Custom AI assistants: Included
Plan card Dedicated expert team: Included
Plan card Private-cloud options: Included
Plan card Full API: Included

HelpSite

Starter

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 50 articles/mo

Limited
Highlights Team members: 3

Included
Highlights Knowledge bases: 2

Included
Highlights AI article writer and Ask AI: Included
Highlights Custom domain and SSL: Included
Highlights Theme customization: Included
Highlights Version history and rollback: Included
Highlights Public, private, or hybrid knowledge bases: Included
Highlights Core analytics: Included
Highlights Email support: Included

Pro

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 250 articles/mo

Limited
Highlights Team members: 15

Included
Highlights Knowledge bases: 5

Included
Highlights Everything in Starter: Included
Highlights AI Chatbot: Included
Highlights Remove HelpSite branding: Included
Highlights Custom layouts (full HTML/CSS): Included
Highlights Custom redirects: Included
Highlights MCP server and API access: Included
Highlights Advanced analytics: Included
Highlights Priority email support: Included

Max

Highlights Unlimited articles: Unlimited

Included
Highlights AI KB Generator: 1,000 articles/mo

Limited
Highlights Team members: Unlimited

Included
Highlights Knowledge bases: 25

Included
Highlights Everything in Pro: Included
Highlights Custom roles and permissions: Included
Highlights Article assignments and review workflows: Included
Highlights Priority support: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Elium

August 27, 2026
Official pricing page
- Team: EUR 15 / month with annual commitment
- Corporate: EUR 20 / month with annual commitment
- Enterprise: Contact sales

HelpSite

September 21, 2026
Official pricing page
- Starter: USD 49 monthly · USD 40.83 / month with annual commitment
- Pro: USD 99 monthly · USD 82.5 / month with annual commitment
- Max: USD 199 monthly · USD 165.83 / month with annual commitment
August 31, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment
August 27, 2026
Official pricing page
- Standard: USD 14.99 monthly · USD 13.49 / month with annual commitment
- Gold: USD 49.99 monthly · USD 44.99 / month with annual commitment
- Plus: USD 99.99 monthly · USD 89.99 / month with annual commitment