Elastic Observability Serverless vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Elastic Observability Serverless

See full pricing history

USD · US · source: www.elastic.co

Plan	Pricing	Charged by	Offer type
Logs Essentials	USD 0.07 monthly As low as $0.07 per GB ingested	Usage · per GB ingested	Standalone · Usage based
Complete Highlighted	USD 0.09 monthly As low as $0.09 per GB of logs and traces ingested	Usage · per GB of logs or traces ingested	Standalone · Usage based

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Elastic Observability Serverless

Logs Essentials

Plan card Ad hoc log analysis: Included
Plan card Dashboards and integrations: Included
Plan card Retention: From $0.017/GB-month

Included

Complete

Plan card Logs, metrics, traces, and synthetics: Included
Plan card Service-level objectives: Included
Plan card Metrics ingest: $0.023/GB

Included

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Elastic Observability Serverless

August 27, 2026 Source
- Logs Essentials: USD 0.07 monthly
- Complete: USD 0.09 monthly

incident.io

August 27, 2026 Source
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales