eDesk vs Mojo Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

eDesk

See full pricing history

USD · US · source: www.edesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 39 monthly $ 39 per user/month	Seat · per user/month	Standalone · Fixed
Growth	USD 89 monthly $ 89 per user/month	Seat · per user/month	Standalone · Fixed
Professional	USD 119 monthly $ 119 per user/month	Seat · per user/month	Standalone · Fixed
Enterprise	Contact sales Custom Tailored pricing	Flat	Standalone · Contact sales

Mojo Helpdesk

See full pricing history

USD · US · source: www.mojohelpdesk.com

Plan	Pricing	Charged by	Offer type
Team	USD 14 monthly · USD 12.6 / month with annual commitment $14/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Business Highlighted	USD 24 monthly · USD 21.6 / month with annual commitment $24/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed
Enterprise	USD 34 monthly · USD 30.6 / month with annual commitment $34/agent/month with 10% annual savings	Seat · per user per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

eDesk

Essential

Highlights Online stores: 1

Included
Highlights Centralized support workspace: Included
Highlights Live chat: Included

Growth

Highlights Online stores: 5

Included
Highlights Performance reporting: Included
Highlights CSAT surveys: Included

Professional

Highlights Online stores: 10

Included
Highlights Assisted onboarding: Included
Highlights Read-only users: 2

Included

Enterprise

Highlights Channels: Unlimited

Included
Highlights Dedicated account manager: Included
Highlights Multi-brand workflows: Included

Mojo Helpdesk

Team

Plan card Up to 25 agents: Included
Plan card Unlimited tickets: Included
Plan card Email integration: Included
Plan card Ticket history: Included

Business

Plan card Up to 100 agents: Included
Plan card Agent permissions: Included
Plan card Escalation rules: Included
Plan card Advanced automation: Included

Enterprise

Plan card Unlimited agents: Included
Plan card HIPAA compliance: Included
Plan card Advanced SLA monitoring: Included
Plan card Mission-critical helpdesk: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

eDesk

August 27, 2026 Source
- Essential: USD 39 monthly
- Growth: USD 89 monthly
- Professional: USD 119 monthly
- Enterprise: Contact sales

Mojo Helpdesk

August 27, 2026 Source
- Team: USD 14 monthly · USD 12.6 / month with annual commitment
- Business: USD 24 monthly · USD 21.6 / month with annual commitment
- Enterprise: USD 34 monthly · USD 30.6 / month with annual commitment