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Dovetail vs Lyssna

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dovetail

See full pricing history

USD · US · source: dovetail.com

Plan Pricing Charged by Offer type
Free
Free

$0, no card required

 Seat · user/month Standalone · Free
Enterprise
Contact sales

Custom pricing available

 Seat · user Standalone · Contact sales

Lyssna

See full pricing history

USD · US · source: www.lyssna.com

Plan Pricing Charged by Offer type
Free
Free

$0 USD / month

 Flat Standalone · Free
Growth
USD 166 monthly

$166 USD / month

 Flat Standalone · Fixed
Enterprise
Contact sales

Talk to sales

 Flat Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dovetail

Free

What's included

One channel

1

Limited

What's included

One project

1

Limited

What's included

Chat

Limited

What's included

AI summaries

Basic

Limited

Analyze your customer data

AI opportunity tracking

1 channel

Limited

Analyze your customer data

AI chat

Basic

Limited

Analyze your customer data

AI Dashboards

1 dashboard

Limited

Analyze your customer data

Queries in Slack and Teams

Excluded

Act on your intelligence

AI Agents

Excluded

Act on your intelligence

Unlimited Docs

Excluded

Enterprise

Highlights

Unlimited Agents

Unlimited

Included

Highlights

Unlimited channels

Unlimited

Included

Highlights

Dashboards

Unlimited

Included

Highlights

Unlimited projects

Unlimited

Included

Highlights

Unlimited Docs

Unlimited

Included

Highlights

Unlimited free chat queries

Unlimited

Included

Highlights

Organization features

Included

Highlights

Advanced AI features

Advanced

Included

Platform

Redaction, compliance, and access control

Included

Support

Priority support, dedicated customer success, onboarding assistance

Included

Analyze your customer data

AI opportunity tracking

Unlimited channels

Included

Analyze your customer data

AI chat

Advanced

Included

Analyze your customer data

AI summaries

Advanced

Included

Analyze your customer data

AI Dashboards

Unlimited

Included

Analyze your customer data

Queries in Slack and Teams

Included

Lyssna

Free

Plan limits

Quick studies per month

Unlimited

Included

Plan limits

In-depth studies

Excluded

Plan limits

Seats included

3

Included

Plan limits

Self-recruited test and survey responses

15

Limited

Included features

Core methods

Included

Included features

GDPR compliant

Included

Included features

Live chat support

Included

Included features

Panel access

Pay-per-use

Included

Included features

Spaces

Included

Included features

User interviews

Included

Team management

Role based permissions

Excluded

Tests & surveys

Live website testing

Excluded

Team management

Closed spaces

Excluded

Growth

Plan limits

Quick studies per month

Unlimited

Included

Plan limits

In-depth studies per month

5

Limited

Plan limits

In-depth studies per year

60

Limited

Plan limits

Seats included

5

Included

Plan limits

Self-recruited test and survey responses

Unlimited

Included

Included features

AI follow up questions

Included

Included features

AI summaries

Included

Included features

CSV exports

Included

Included features

Conditional logic

Included

Included features

Custom branding and messaging

Included

Included features

Custom variables

Included

Included features

Interview co-hosts

Included

Included features

Live website testing

Included

Included features

MCP server

Included

Included features

Mobile testing

Coming soon

Included

Included features

Randomize test sections

Included

Included features

Recruitment limits

Included

Included features

Role based permissions

Included

Included features

Test redirects

Included

Included features

Think aloud recordings

Included

Included features

Variation sets

Included

Team management

Closed spaces

Excluded

Security & compliance

SSO

Excluded

Enterprise

Plan limits

Quick studies per month

Unlimited

Included

Plan limits

In-depth studies

Custom

Included

Plan limits

Seats included

Unlimited

Included

Plan limits

Self-recruited test and survey responses

Unlimited

Included

Included features

Agreements

Included

Included features

Closed Spaces

Included

Included features

Custom contract terms

Included

Included features

Multi-branding

Coming soon

Included

Included features

Password rules

Included

Included features

Priority support

Included

Included features

Security audit assistance

Included

Included features

Single sign on (SSO)

Included

Included features

SOC2 report

Included

Included features

Wallets

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.