Dovetail vs Feedback Lane

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Dovetail

See full pricing history

USD · US · source: dovetail.com

Plan	Pricing	Charged by	Offer type
Free	Free $0, no card required	Seat · user/month	Standalone · Free
Enterprise	Contact sales Custom pricing available	Seat · user	Standalone · Contact sales

Feedback Lane

See full pricing history

USD · US · source: feedbacklane.com

Plan	Pricing	Charged by	Offer type
Free	Free Free until the first 50 feedback submissions	Flat · published subscription	Standalone · Free
Paid	USD 20 monthly · USD 10 / month with annual commitment $20/month or $10/month billed as $120/year	Flat · published subscription	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Dovetail

Free

What's included One channel: 1

Limited
What's included One project: 1

Limited
What's included Chat: Limited
What's included AI summaries: Basic

Limited
Analyze your customer data AI opportunity tracking: 1 channel

Limited
Analyze your customer data AI chat: Basic

Limited
Analyze your customer data AI Dashboards: 1 dashboard

Limited
Analyze your customer data Queries in Slack and Teams: Excluded
Act on your intelligence AI Agents: Excluded
Act on your intelligence Unlimited Docs: Excluded

Enterprise

Highlights Unlimited Agents: Unlimited

Included
Highlights Unlimited channels: Unlimited

Included
Highlights Dashboards: Unlimited

Included
Highlights Unlimited projects: Unlimited

Included
Highlights Unlimited Docs: Unlimited

Included
Highlights Unlimited free chat queries: Unlimited

Included
Highlights Organization features: Included
Highlights Advanced AI features: Advanced

Included
Platform Redaction, compliance, and access control: Included
Support Priority support, dedicated customer success, onboarding assistance: Included
Analyze your customer data AI opportunity tracking: Unlimited channels

Included
Analyze your customer data AI chat: Advanced

Included
Analyze your customer data AI summaries: Advanced

Included
Analyze your customer data AI Dashboards: Unlimited

Included
Analyze your customer data Queries in Slack and Teams: Included

Feedback Lane

Free

Official plan card Feedback submissions: First 50

Limited
Official plan card Website widget: Included
Official plan card Hosted collection: Included

Paid

Official plan card Feedback submissions: Unlimited

Limited
Official plan card Remove branding: Included
Official plan card Monthly or annual billing: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Dovetail

September 21, 2026
Official pricing page
- Free: Free
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Free: Free

Feedback Lane

August 27, 2026
Official pricing page
- Free: Free
- Paid: USD 20 monthly · USD 10 / month with annual commitment