Docsie vs ProProfs Knowledge Base

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Docsie

See full pricing history

USD · US · source: www.docsie.io

Plan	Pricing	Charged by	Offer type
Free	Free Free knowledge base — no strings attached. No credit card • No expiry date	Flat	Standalone · Free
Premium	USD 170 / month with annual commitment $170 /month Billed $2,040 annually	Flat · /month	Standalone · Fixed
Organization	USD 750 / month with annual commitment $750 /month Billed $9,000 annually	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Let's Talk Custom pricing & terms Contact Sales	Flat	Standalone · Contact sales

ProProfs Knowledge Base

See full pricing history

USD · US · source: www.proprofskb.com

Plan	Pricing	Charged by	Offer type
Free	Free FREE PLAN $0.00 25 pages/forever free Got 25+ Pages ? View Business Plan	Flat · per month	Standalone · Free
Essentials	USD 49 monthly Essentials For solo authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| authors building an AI-powered help center- fast $49 per author/month $588 billed annually per month Buy Now Try Now \| Essentials For small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually per month Buy Now Try Now (Min 50 users) \| small teams building a private wiki or SOP docs $0.99 per user/month $11.88 billed annually	Flat · per month	Standalone · Fixed
Business	USD 69 monthly iness For teams managing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ing multiple knowledge bases with AI & workflows $69 per author/month $828 billed annually per month Buy Now Try Now \| ss For orgs scaling knowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed annually per month Buy Now Try Now (Min 50 users) \| nowledge across departments with SSO & workflows $1.99 per user/month $23.88 billed	Flat · per month	Standalone · Fixed
Business Complete Elite Highlighted	USD 79 monthly lite For orgs adding AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| AI chatbot, SSO, integrations & priority support $79 per author/month $948 billed annually Cost for Unlimited authors Buy Now Try Now Annual plans only \| e For enterprises adding AI chatbot, LMS, advanced security & support $2.99 per user/month $35.88 billed annually Cost for Unlimited Users Buy Now Try Now (Min 50 users) A	Flat · per year	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Docsie

Free

Highlights Knowledge base with custom domain: Included
Highlights Search: Included
Highlights Versioning: Included
Highlights Unlimited viewers: Unlimited

Included
Highlights AI credits: 25,000

Included

Premium

Highlights AI credits: 300,000 / month

Included
Convert Video processing (Standard): ~10 hrs video-to-docs

Included
Convert Document and website ingestion: PDF, Word, PowerPoint + website ingestion

Included
Convert AI assistant: Included
Convert Compliance screening: Included
Manage Team members: 15

Included
Manage Sites: 3

Included
Team & Collaboration Workspaces: 1

Included
Manage Storage: 50GB

Included
Manage Version control: Included
Manage Templates: Included
Manage Translations: 80K

Included
Deliver Custom domains: 3

Included
Content & Storage Documentation portals: 3

Included
Deliver AI chatbot: Included
Deliver Semantic search: Included
Deliver Help desk: Included
Deliver In-app widget: Included
Security SAML/SSO: Excluded
Security JWT secured portals: Excluded
Security Dedicated hosting: Excluded
Support Support level: Priority Email

Included
Support SLA: Excluded

Organization

Highlights Everything in Premium: Included
Highlights AI credits: 2M

Included
Highlights Users: Up to 90

Included
Highlights Workspaces: 10

Included
Highlights SSO & granular permissions: Included
Highlights Translations & storage: 5× more

Included
Highlights Advanced analytics & automations: Included
Highlights Custom integrations & API access: Included
Highlights Faster support + priority onboarding: Included

Enterprise

Highlights Custom contracts & terms: Included
Team & Collaboration Team members: Unlimited

Included
Team & Collaboration Workspaces: Multiple

Included
AI Credits AI credits: Custom

Included
AI Credits Video processing (Standard): Custom

Included
Content & Storage Storage: Unlimited

Included
Content & Storage Documentation portals: Multiple

Included
Content & Storage Custom domains: Multiple

Included
Platform Features AI chatbot: Included
Platform Features Semantic search: Included
Platform Features In-app widget: Multiple

Included
Security SAML/SSO: Included
Security JWT secured portals: Included
Security Dedicated hosting: Included
Highlights Deployment options: Included
Highlights Model flexibility: Included
Support Support level: Dedicated Manager

Included
Support SLA: 99.9%

Included
Highlights White-labeling: Included

ProProfs Knowledge Base

Free

Plan card 25 pages/forever free: Included

Essentials

Plan card For solo authors building an AI-powered help center- fast: Included
Plan card per author/month: Included
Plan card For small teams building a private wiki or SOP docs: Included
Plan card per user/month: Included

Business

Plan card For teams managing multiple knowledge bases with AI & workflows: Included
Plan card per author/month: Included
Plan card For orgs scaling knowledge across departments with SSO & workflows: Included
Plan card per user/month: Included

Business Complete Elite

Plan card For orgs adding AI chatbot, SSO, integrations & priority support: Included
Plan card per author/month: Included
Plan card Annual plans only: Included
Plan card For enterprises adding AI chatbot, LMS, advanced security & support: Included
Plan card per user/month: Included
Plan card (Min 50 users): Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Docsie

September 21, 2026
Official pricing page
- Free: Free
- Premium: USD 170 / month with annual commitment
- Organization: USD 750 / month with annual commitment
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Premium: USD 170 monthly
- Organization: USD 750 monthly

ProProfs Knowledge Base

August 27, 2026
Official pricing page
- Free: Free
- Essentials: USD 49 monthly
- Business: USD 69 monthly
- Business Complete Elite: USD 79 monthly