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Desku.io vs FuseDesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: desku.io

Plan Pricing Charged by Offer type
Free
Free

$0 /mo

Flat · /mo Standalone · Free
Growth
USD 39 monthly

$39 /mo

Flat · /mo Standalone · Fixed
Advance
USD 79 monthly

$79 /mo

Flat · /mo Standalone · Fixed
Business
USD 179 monthly

$179 /mo

Flat · /mo Standalone · Fixed
Enterprise
Contact sales Flat Standalone · Contact sales

USD · US · source: www.fusedesk.com

Plan Pricing Charged by Offer type
Free
Free

$0/

Flat Standalone · Free
Lite
USD 49 monthly

Lite $49/seat/mo Everything in Free 3x Automations Multiple Chat Widgets UNLIMITED Cases UNLIMITED Chats UNLIMITED Case Tags Demo Lite

Seat · /seat/mo Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Desku.io

Free

Highlights

Website Chat Widget

Included

Highlights

Agents

2

Included

Highlights

Customer Profiles

200

Included

Team Inbox

Shared Inboxes

1

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Chat Widget

Proactive Messages (Eyecatchers)

1

Included

Workflow

Conditional Flows (Automation)

1

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Growth

Highlights

Shared Email Inbox

Included

Highlights

Agents

6

Included

Highlights

Customer Profiles

5,000

Included

Team Inbox

Shared Inboxes

5

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Channels

Chat Widget

1

Included

Channels

Chat Bot

1

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Integrations

Limited

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

3

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

1 Store

Included

Integrations & Apps

WooCommerce

1 Store

Included

Integrations & Apps

Ecwid

1 Store

Included

Integrations & Apps

Shopline

1 Store

Included

Advance

Highlights

Customer Data Management

Included

Highlights

Agents

12

Included

Highlights

Customer Profiles

50,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Highlights

Ticket Automation

Limited

Integrations & Apps

Shopify & WooCommerce

Included

Channels

Facebook Page

1

Included

Channels

Instagram Account

1

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Workflow

Conditional Flows (Automation)

10

Included

Knowledgebase

Maximum Knowledgebases

1

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Business

Highlights

AI-Powered Automations

Included

Highlights

Agents

25

Included

Highlights

Agents Addon

Included

Highlights

Customer Profiles

200,000

Included

Team Inbox

Shared Inboxes

Unlimited

Included

Artificial Intelligence

Eva AI Unlimited

Included

Artificial Intelligence

Eva AI with BYOK

Included

Artificial Intelligence

Copilot & Agent Addon

Included

Channels

Chat Widgets

2

Included

Channels

Chat Bots

2

Included

Workflow

Advanced Rules

10

Included

Integrations & Apps

Integrations

Included

Channels

All Major Channels

Included

Chat Widget

White Label & CNAME

Included

Highlights

Custom Apps

Included

Team Inbox

CSAT

Included

Highlights

Visitor Journey Tracking

Included

Highlights

SLA

Included

Highlights

Webhook Access

Included

Highlights

Ticket Collision

Included

Chat Widget

Proactive Messages (Eyecatchers)

3

Included

Knowledgebase

Maximum Knowledgebases

Multiple

Included

Integrations & Apps

Shopify

3 Stores

Included

Integrations & Apps

WooCommerce

3 Stores

Included

Integrations & Apps

Ecwid

3 Store

Included

Integrations & Apps

Shopline

3 Store

Included

Channels

Facebook Messenger

3

Included

Channels

Instagram

3

Included

Enterprise

FuseDesk

Free

Highlights

CRM Integration

Included

Highlights

3x Automations

Included

Highlights

Key Reporting

Included

Highlights

LoginSync

Included

Highlights

TemplateSync

Included

Highlights

Case Transfers

Included

Highlights

Templates + Snippets

Included

Highlights

Live Chat

Included

Highlights

100 Free Cases

Included

Lite

Highlights

Everything in Free

Included

Highlights

3x Automations

Included

Highlights

Multiple Chat Widgets

Included

Highlights

UNLIMITED Cases

Included

Highlights

UNLIMITED Chats

Included

Highlights

UNLIMITED Case Tags

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Desku.io

    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly
    • Business: USD 179 monthly
    • Enterprise: Contact sales
    • Free: Free
    • Growth: USD 39 monthly
    • Advance: USD 79 monthly