Deskpro vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Deskpro

See full pricing history

USD · US · source: www.deskpro.com

Plan	Pricing	Charged by	Offer type
Team — default	USD 39 monthly · USD 39 / month with annual commitment $39 /agent/month (Min 5 agents)	Seat · agent/month	Standalone · Fixed
Professional — default Highlighted	USD 59 monthly · USD 59 / month with annual commitment $59 /agent/month (Min 10 agents)	Seat · agent/month	Standalone · Fixed
Enterprise — default	USD 99 monthly · USD 99 / month with annual commitment $99 /agent/month (Min 25 agents)	Seat · agent/month	Standalone · Fixed

Jitbit Helpdesk

See full pricing history

USD · US · source: www.jitbit.com

Plan	Pricing	Charged by	Offer type
Freelancer	USD 29 monthly $29 /month	Flat · /month	Standalone · Fixed
Startup	USD 69 monthly $69 /month	Flat · /month	Standalone · Fixed
Company	USD 129 monthly $129 /month	Flat · /month	Standalone · Fixed
Enterprise	USD 249 monthly $249 /month	Flat · /month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Deskpro

Team — default

Highlights Unified inbox for every channel: Included
Highlights Self-Service Help Center: Included
Highlights Chatbot: Included
Highlights Apps & Integrations: Included
Highlights Mobile Apps: Included
Highlights Reporting & Analytics: Included
Highlights Standard Support: Included

Professional — default

Highlights Everything in Deskpro Team: Included
Highlights Lite Agents: Included
Highlights Deskpro AI: Included
Highlights AI-Powered Chatbot: Included
Highlights Remove "Powered by Deskpro": Included
Highlights Multiple Brand Support: Included
Highlights Advanced Voice & Call Controls: Included
Highlights Multi-Account: Included
Highlights CRM Sync: Included
Highlights Professional Support: Included

Enterprise — default

Highlights Everything in Deskpro Professional: Included
Highlights Global Data Center: Included
Highlights Quarterly Health Checks: Included
Highlights Security Reviews: Included
Highlights Sandbox Environment: Included
Highlights Custom Contracts: Included
Highlights HIPAA-Compliant Hosting: Included
Highlights Account Manager: Included
Highlights Implementation Services: Included
Highlights Enterprise Support: Included

Jitbit Helpdesk

Freelancer

Highlights 1 agent: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Startup

Highlights 4 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included

Company

Highlights 7 agents: Included
Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included

Enterprise

Highlights Unlimited storage: Included
Highlights All the core features: Included
Highlights iOS/Android apps: Included
Highlights Custom domain: Included
Highlights Downloadable backup: Included
Highlights Hide "powered by Jitbit": Included
Highlights Expedited support: Included
Highlights HIPAA compliance, BAA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Deskpro

August 27, 2026 Source
- Team — default: USD 39 monthly · USD 39 / month with annual commitment
- Professional — default: USD 59 monthly · USD 59 / month with annual commitment
- Enterprise — default: USD 99 monthly · USD 99 / month with annual commitment

Jitbit Helpdesk

August 27, 2026 Source
- Freelancer: USD 29 monthly
- Startup: USD 69 monthly
- Company: USD 129 monthly
- Enterprise: USD 249 monthly