Customerly vs HappyFox

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customerly

See full pricing history

USD · US · source: www.customerly.io

Plan	Pricing	Charged by	Offer type
Core	USD 19 monthly Core — $19 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Growth Highlighted	USD 69 monthly Growth — $69 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Ultimate	USD 99 monthly Ultimate — $99 per seat/monthly; annual billing gives two months free	Seat · per seat per month; yearly billing gives two months free	Standalone · Fixed
Aura AI Agent	USD 0.45 monthly Aura AI Agent — $0.45 per AI conversation; no seats required	Usage · per AI-assisted conversation; no seats required	Standalone · Usage based

HappyFox

See full pricing history

USD · US · source: www.happyfox.com

Plan	Pricing	Charged by	Offer type
Help Desk	USD 24 monthly Starting at $24 / agent / mo	Seat · / agent / mo	Standalone · Starting at
Contact Center Suite	USD 99 monthly Starting at $99 / agent / mo	Seat · / agent / mo	Bundle · Starting at
HappyFox CRM — New	USD 20 monthly Starting at $20 / user / mo	Seat · / user / mo	Standalone · Starting at
Service Desk	USD 49 monthly Starting at $49 / agent / mo	Seat · / agent / mo	Standalone · Starting at
HappyFox AI	USD 14 monthly Starting at $14 per agent / month	Seat · per agent / month	Standalone · Starting at
Autopilot	USD 0 per successful action Pay as low as 2¢ per successful action	Usage · per successful action	Standalone · Usage based
Assist AI	USD 1 monthly Starting at $1 per user / month	Seat · per user / month	Standalone · Starting at
Chatbot	USD 0 per resolution $0.33 per resolution	Usage · per resolution	Standalone · Usage based
Workflows	USD 199 monthly Starting at $199 per month	Flat · per month	Standalone · Starting at
Enterprise	Contact sales Talk to sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customerly

Core

Plan comparison Included AI conversations: 10/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 500/month

Limited
Plan comparison Canned responses: 2

Limited
Plan comparison Teams: 1

Limited
Plan comparison Conversation history: 30 days

Limited
Plan comparison Chatflows: 1

Limited
Plan comparison Custom lists: 5

Limited
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Partial

Limited
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Excluded
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Excluded
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI only

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Growth

Plan comparison Included AI conversations: 20/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 1,000/month

Limited
Plan comparison Canned responses: 5

Limited
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: 10

Limited
Plan comparison Custom lists: Unlimited

Included
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Excluded
Plan comparison Support type: AI first plus human reply within 48 hours

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Ultimate

Plan comparison Included AI conversations: 50/month

Limited
Plan comparison Additional AI conversations: $0.45 each

Limited
Plan comparison Included interactions: 5,000/month

Limited
Plan comparison Canned responses: Unlimited

Included
Plan comparison Teams: Unlimited

Included
Plan comparison Conversation history: Unlimited

Included
Plan comparison Chatflows: Unlimited

Included
Plan comparison Custom lists: Excluded
Plan comparison Live chat, AI, email replies, attachments and typing previews: Included
Plan comparison Advanced chatflow actions: Included
Plan comparison User and company tracking, smart assign, video calls, anonymous leads, blocking and chat transcripts: Included
Plan comparison Surveys, NPS, white-label, advanced segmentation, workflows and integrations: Included
Plan comparison Multi-language Help Center, Help Center analytics, API chatflow, CSAT, live translate, team analytics and identity verification: Included
Plan comparison Support type: Human reply within 30 minutes

Limited
Plan comparison Free trial: 14 days

Limited
Plan comparison AI Companion add-on: $19 per agent/month billed annually

Limited

Aura AI Agent

Plan comparison AI conversations: $0.45 each

Limited
Plan comparison Seats: No seats required

Excluded
Plan comparison Help Center training: Included
Plan comparison End-to-end conversation resolution: Included
Plan comparison AI Missions: Included
Plan comparison Human escalation: Full context included

Limited
Plan comparison Conversation credits: Never expire

Included
Plan comparison Free trial: 14 days

Limited

HappyFox

Help Desk

Highlights AI-powered omni-channel support platform: Included

Contact Center Suite

Highlights Complete CCaaS platform: Included

HappyFox CRM — New

Highlights The only AI-native CRM designed for SaaS companies: Included

Service Desk

Highlights Modern IT service management with assets, changes and approvals, deploy fast: Included

HappyFox AI

Highlights AI that shows up at every ticket to help your team resolve tickets fast: Included

Autopilot

Highlights Autonomous AI agents that resolve repetitive tasks end-to-end: Included

Assist AI

Highlights AI assistant for employee support inside Slack & Teams: Included

Chatbot

Highlights Resolve questions and give instant resolution: Included

Workflows

Highlights End-to-end process automation across your support stack: Included

Enterprise

Highlights Built for security, scale & compliance: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Customerly

August 29, 2026
Official pricing page
- Core: USD 19 monthly
- Growth: USD 69 monthly
- Ultimate: USD 99 monthly
- Aura AI Agent: USD 0.45 monthly

HappyFox

September 21, 2026
Official pricing page
- Help Desk: USD 24 monthly
- Contact Center Suite: USD 99 monthly
- HappyFox CRM — New: USD 20 monthly
- Service Desk: USD 49 monthly
- HappyFox AI: USD 14 monthly
- Autopilot: USD 0 per successful action
- Assist AI: USD 1 monthly
- Chatbot: USD 0 per resolution
- Workflows: USD 199 monthly
- Enterprise: Contact sales
August 27, 2026
Official pricing page
- Help Desk: USD 24 monthly