Customer.io vs VerticalResponse

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customer.io

See full pricing history

USD · US · source: customer.io

Plan	Pricing	Charged by	Offer type
Essentials	USD 100 monthly Starts at $100/month billed monthly	Flat · per month	Standalone · Starting at
Premium Highlighted	USD 1000 / month with annual commitment Starts at $1,000/month billed yearly	Flat · per month	Standalone · Starting at

VerticalResponse

See full pricing history

USD · US · source: verticalresponse.com

Plan	Pricing	Charged by	Offer type
Basic	USD 13 monthly $13/month for fewer than 500 contacts	Flat · per month	Standalone · Fixed
Pro Highlighted	USD 19 monthly $19/month for fewer than 500 contacts	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customer.io

Essentials

Plan card Profiles: 5,000

Included
Plan card Emails: 1 million/month

Included
Plan card Visual workflow builder: Included

Premium

Plan card Unlimited workspaces: Included
Plan card Advanced governance: Included
Plan card Dedicated implementation support: Included

VerticalResponse

Basic

Plan card Unlimited emails: Included
Plan card Landing pages: Included
Plan card Core email marketing features: Included

Pro

Plan card Email automation: Included
Plan card Advanced campaign reporting: Included
Plan card Test Kit credits: 10

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Customer.io

August 27, 2026 Source
- Essentials: USD 100 monthly
- Premium: USD 1000 / month with annual commitment

VerticalResponse

August 27, 2026 Source
- Basic: USD 13 monthly
- Pro: USD 19 monthly