Customer.io vs EmailOctopus

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customer.io

See full pricing history

USD · US · source: customer.io

Plan	Pricing	Charged by	Offer type
Essentials	USD 100 monthly Starts at $100/month billed monthly	Flat · per month	Standalone · Starting at
Premium Highlighted	USD 1000 / month with annual commitment Starts at $1,000/month billed yearly	Flat · per month	Standalone · Starting at

EmailOctopus

See full pricing history

USD · US · source: emailoctopus.com

Plan	Pricing	Charged by	Offer type
STARTER — Free	Free Free	Flat · per month	Standalone · Free
PRO — Paid Highlighted	USD 9 monthly · USD 9 / month with annual commitment $9 per month, billed yearly Save $12	Flat · per month, billed yearly	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customer.io

Essentials

Plan card Profiles: 5,000

Included
Plan card Emails: 1 million/month

Included
Plan card Visual workflow builder: Included

Premium

Plan card Unlimited workspaces: Included
Plan card Advanced governance: Included
Plan card Dedicated implementation support: Included

EmailOctopus

STARTER — Free

Highlights Subscribers: 2,500 subscribers

Included
Highlights Emails per month: 10,000 emails per month

Included
Highlights EmailOctopus branding on emails: Included
Highlights Reports available for 30 days: Included
Highlights Landing pages and forms: Create 1 landing page and 1 form

Included
Highlights Users: Access for 1 user

Included

PRO — Paid

Highlights Subscribers: 10,000 subscribers

Included
Highlights Emails per month: 10,000 emails per month

Included
Highlights Full control over your email design: Included
Highlights Reports available forever: Included
Highlights Landing pages and forms: Unlimited landing pages and forms

Included
Highlights Users: Add unlimited users

Included
Highlights Cancel any time: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Customer.io

August 27, 2026 Source
- Essentials: USD 100 monthly
- Premium: USD 1000 / month with annual commitment

EmailOctopus

August 27, 2026 Source
- STARTER — Free: Free
- PRO — Paid: USD 9 monthly · USD 9 / month with annual commitment