Customer.io vs DirectIQ

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Customer.io

See full pricing history

USD · US · source: customer.io

Plan	Pricing	Charged by	Offer type
Essentials	USD 100 monthly Starts at $100/month billed monthly	Flat · per month	Standalone · Starting at
Premium Highlighted	USD 1000 / month with annual commitment Starts at $1,000/month billed yearly	Flat · per month	Standalone · Starting at

DirectIQ

See full pricing history

USD · US · source: directiq.com

Plan	Pricing	Charged by	Offer type
Growth	USD 49 monthly $49 /mo	Flat · /mo	Standalone · Fixed
Scale	USD 129 monthly $129 /mo	Flat · /mo	Standalone · Fixed
Contact Sales Team	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Customer.io

Essentials

Plan card Profiles: 5,000

Included
Plan card Emails: 1 million/month

Included
Plan card Visual workflow builder: Included

Premium

Plan card Unlimited workspaces: Included
Plan card Advanced governance: Included
Plan card Dedicated implementation support: Included

DirectIQ

Growth

Highlights For growing businesses ready to engage their list.: Included
Highlights Up to 25,000 emails/mo included: Included

Scale

Highlights For high-volume senders who need enterprise-grade tools.: Included
Highlights Up to 100,000 emails/mo included: Included

Contact Sales Team

Highlights Looking for custom solutions or higher volume sending? Our enterprise plans offer advanced features, dedicated support, and flexible pricing.: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Customer.io

August 27, 2026 Source
- Essentials: USD 100 monthly
- Premium: USD 1000 / month with annual commitment

DirectIQ

August 27, 2026 Source
- Growth: USD 49 monthly
- Scale: USD 129 monthly
- Contact Sales Team: Contact sales