Conduit AI vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Conduit AI

See full pricing history

USD · US · source: www.conduit.ai

Plan	Pricing	Charged by	Offer type
Guest	USD 30 monthly $30 / unit / mo	Flat · / unit	Standalone · Fixed
Guest + Devices	USD 36 monthly $36 / unit / mo	Flat · / unit	Standalone · Fixed
Full Suite	USD 48 monthly $48 / unit / mo	Flat · / unit	Standalone · Fixed
Startup	USD 899 monthly $899 / mo	Flat · / mo	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Conduit AI

Guest

Highlights 60 credits / unit / mo: Included
Highlights Everything in Messaging: Included
Highlights In-portal AI concierge: Included
Highlights Rich-media guidebooks: Included
Highlights Damage waivers, no SKU fee: Included
Highlights Upsells with One-click Payment: Included

Guest + Devices

Highlights 80 credits / unit / mo: Included
Highlights Everything in Guest: Included
Highlights Smart home integration: Included
Highlights Portal-integrated smart devices: Included
Highlights Access Codes for Guests and Team: Included
Highlights Device management workflows: Included

Full Suite

Highlights 100 credits / unit / mo: Included
Highlights Everything in Guest + Devices: Included
Highlights Tasks and Workforce: Included
Highlights Agentic operations workflows: Included
Highlights Scheduling and dispatch: Included
Highlights Inventory Management: Included

Startup

Highlights 0–25 units: Included
Highlights The full feature set, designed to help scale your operations with no implementation fee.: Included
Highlights 2,000 credits / mo: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Conduit AI

August 27, 2026 Source
- Guest: USD 30 monthly
- Guest + Devices: USD 36 monthly
- Full Suite: USD 48 monthly
- Startup: USD 899 monthly

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment