Condens vs Nicereply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Condens

See full pricing history

EUR · US · source: condens.io

Plan	Pricing	Charged by	Offer type
Lite	EUR 15 monthly · EUR 13.75 / month with annual commitment From €15/month or €165/year	Seat · per month	Standalone · Starting at
Business	EUR 500 / month with annual commitment From €500/month paid yearly (€6,000/year)	Flat · per month paid yearly	Standalone · Starting at
Enterprise	Contact sales Contact us	Flat · custom requirements	Standalone · Contact sales

Nicereply

See full pricing history

USD · US · source: www.nicereply.com

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly Starter $59 per month, billed annually Save $240 / year $79 per month, billed monthly Try for free No credit card 100 Responses / month 3 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & more Un	Flat · per month	Standalone · Fixed
Essential	USD 119 monthly Essential $119 per month, billed annually Save $360 / year $149 per month, billed monthly Try for free No credit card 250 Responses / month 10 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & mo	Flat · per month	Standalone · Fixed
Growth	USD 239 monthly Most popular Growth $239 per month, billed annually Save $720 / year $299 per month, billed monthly Try for free No credit card 1,000 Responses / month 25 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pi	Flat · per month	Standalone · Fixed
Business	USD 359 monthly Business $359 per month, billed annually Save $1,080 / year $449 per month, billed monthly Try for free No credit card 2,500 Responses / month 50 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive &	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Condens

Lite

Plan card Contributor seats: 1 included

Limited
Plan card Unlimited transcription and projects: Included
Plan card Analysis features and basic integrations: Included
Plan card Public links for individual findings: Included

Business

Plan card Contributor seats: 5 included

Limited
Plan card Unlimited viewers: Included
Plan card Insights repositories: 3 customizable repositories

Limited
Plan card AI search, analysis and advanced integrations: Included
Plan card Impact and usage analytics: Included

Enterprise

Plan card Minimum contributor seats: 5

Limited
Plan card Advanced access permissions and SSO: Included
Plan card Custom terms, SLAs and data retention: Included
Plan card Dedicated customer success manager: Included

Nicereply

Starter

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Essential

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Growth

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Business

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Condens

August 27, 2026 Source
- Lite: EUR 15 monthly · EUR 13.75 / month with annual commitment
- Business: EUR 500 / month with annual commitment
- Enterprise: Contact sales

Nicereply

August 27, 2026 Source
- Starter: USD 59 monthly
- Essential: USD 119 monthly
- Growth: USD 239 monthly
- Business: USD 359 monthly