Comm100 vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Comm100

See full pricing history

USD · US · source: www.comm100.com

Plan	Pricing	Charged by	Offer type
Live Chat Startup	USD 39 monthly $39 USD /agent/month	Seat · /agent/month	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights Full widget customization: Included
Highlights Multi-language chat: Included
Highlights Canned messages: Included
Highlights 1 chat campaign: Included
Highlights Basic reporting: Included
Highlights Chat routing: Included
Highlights Audio-video chat: Included
Highlights Chat wrap-ups: Included
Highlights Unlimited campaigns: Included
Highlights Advanced reporting: Included
Highlights Advanced chat routing: Included
Highlights Screen sharing: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

August 27, 2026 Source
- Live Chat Startup: USD 39 monthly

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment