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Comm100 vs Keeping

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.comm100.com

Plan Pricing Charged by Offer type
Live Chat Startup
USD 39 monthly

$39 USD /agent/month

Seat · /agent/month Standalone · Fixed

USD · US · source: www.keeping.com

Plan Pricing Charged by Offer type
Essentials
USD 19 monthly · USD 14 / month with annual commitment

$19/user/month or $14/user/month annually

Seat · per user or agent Standalone · Fixed
Advanced
USD 29 monthly · USD 24 / month with annual commitment

$29/user/month or $24/user/month annually

Seat · per user or agent Standalone · Fixed
HIPAA
USD 59 monthly · USD 49 / month with annual commitment

$59/user/month or $49/user/month annually

Seat · per user or agent Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Comm100

Live Chat Startup

Highlights

Full widget customization

Included

Highlights

Multi-language chat

Included

Highlights

Canned messages

Included

Highlights

1 chat campaign

Included

Highlights

Basic reporting

Included

Highlights

Chat routing

Included

Highlights

Audio-video chat

Included

Highlights

Chat wrap-ups

Included

Highlights

Unlimited campaigns

Included

Highlights

Advanced reporting

Included

Highlights

Advanced chat routing

Included

Highlights

Screen sharing

Included

Keeping

Essentials

Plan card

2 shared mailboxes

Included

Plan card

Autoresponder

Included

Plan card

Email support

Included

Advanced

Plan card

Unlimited shared mailboxes

Included

Plan card

Automations

Included

Plan card

Integrations

Included

Plan card

Custom fields

Included

HIPAA

Plan card

SLA uptime guarantee

Included

Plan card

Dedicated account manager

Included

Plan card

HIPAA compliance

Included

Plan card

Executed BAA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Comm100

  1. Source
    • Live Chat Startup: USD 39 monthly

Keeping

  1. Source
    • Essentials: USD 19 monthly · USD 14 / month with annual commitment
    • Advanced: USD 29 monthly · USD 24 / month with annual commitment
    • HIPAA: USD 59 monthly · USD 49 / month with annual commitment