Close CRM vs SugarAI

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Close CRM

See full pricing history

USD · US · source: close.com

Plan	Pricing	Charged by	Offer type
Solo	USD 19 monthly · USD 9 / month with annual commitment $19 per user / month $9 per user / month	Seat · per user / month	Standalone · Fixed
Essentials	USD 49 monthly · USD 35 / month with annual commitment $49 per user / month $35 per user / month	Seat · per user / month	Standalone · Fixed
Growth Highlighted	USD 109 monthly · USD 99 / month with annual commitment $109 per user / month $99 per user / month	Seat · per user / month	Standalone · Fixed
Scale	USD 149 monthly · USD 139 / month with annual commitment $149 per user / month $139 per user / month	Seat · per user / month	Standalone · Fixed
Custom	Contact sales Custom pricing: Growing fast or have more complex sales needs? We can help. Start with a custom demo.	Other	Standalone · Contact sales

SugarAI

See full pricing history

USD · US · source: sugarai.com

Plan	Pricing	Charged by	Offer type
Standard	USD 59 / month with annual commitment Standard — $59 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed
Advanced Highlighted	USD 85 / month with annual commitment Advanced — $85 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed
Premier	USD 135 / month with annual commitment Premier — $135 USD/user/month billed annually; 15-user minimum	Seat · per user per month, billed annually; 15-user minimum	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Close CRM

Solo

Chloe & AI Features Chloe & AI credits: 500 per user/month

Included
Core Features (CRM) Users: 1

Limited
Core Features (CRM) Leads: Up to 10,000

Limited
Collaboration + Admin Tools Team collaboration features: Excluded
Automated Workflows Automated workflows: Excluded
Chloe & AI Features Use Chloe in Workflows: Excluded
Core Features (CRM) Custom activities: Excluded
Email Email connected accounts: 3

Included
Email Send bulk email: Excluded
Calling & SMS Call recording retention: 30 days

Limited
Calling & SMS Power Dialer: Excluded
Calling & SMS Predictive Dialer: Excluded
Calling & SMS Live call coaching: Excluded
Collaboration + Admin Tools Role-based access & permissions: Excluded
Collaboration + Admin Tools Lead visibility rules: Excluded

Essentials

Chloe & AI Features Chloe & AI credits: 1,000 per user/month (shared pool up to 10,000/month)

Included
Core Features (CRM) Leads: Unlimited

Included
Collaboration + Admin Tools Team collaboration features: Included
Core Features (CRM) Built-in forms, email, calling & SMS: Included
Core Features (CRM) Centralized inbox & task list: Included
Automated Workflows Automated workflows: Excluded
Chloe & AI Features Use Chloe in Workflows: Excluded
Core Features (CRM) Custom activities: Excluded
Email Email connected accounts: 3

Included
Email Send bulk email: Excluded
Calling & SMS Call recording retention: 30 days

Limited
Calling & SMS Power Dialer: Excluded
Calling & SMS Predictive Dialer: Excluded
Calling & SMS Live call coaching: Excluded
Collaboration + Admin Tools Role-based access & permissions: Excluded
Collaboration + Admin Tools Lead visibility rules: Excluded

Growth

Chloe & AI Features Chloe & AI credits: 1,500 per user/month (shared pool up to 15,000/month)

Included
Core Features (CRM) Leads: Unlimited

Included
Automated Workflows Automated workflows: Included
Chloe & AI Features Use Chloe in Workflows: Included
Calling & SMS Power Dialer: Included
Core Features (CRM) Custom activities: 250

Included
Email Send bulk email: Included
Email Email connected accounts: 10

Included
Calling & SMS Call recording retention: 90 days

Limited
Calling & SMS Predictive Dialer: Excluded
Calling & SMS Live call coaching: Excluded
Collaboration + Admin Tools Role-based access & permissions: Excluded
Collaboration + Admin Tools Lead visibility rules: Excluded

Scale

Chloe & AI Features Chloe & AI credits: 2,000 per user/month (shared pool up to 20,000/month)

Included
Core Features (CRM) Leads: Unlimited

Included
Automated Workflows Automated workflows: Included
Chloe & AI Features Use Chloe in Workflows: Included
Calling & SMS Power Dialer: Included
Core Features (CRM) Custom activities: 250

Included
Email Send bulk email: Included
Email Email connected accounts: 10

Included
Collaboration + Admin Tools Role-based access & permissions: Included
Collaboration + Admin Tools Lead visibility rules: Included
Calling & SMS Predictive Dialer: Included
Calling & SMS Call recording retention: Unlimited

Included
Calling & SMS Live call coaching: Included

Custom

SugarAI

Standard

Plan card Accounts and contact management: Included
Plan card Lead and opportunity management: Included
Plan card Quote management: Included
Plan card Activity management: Included
Plan card Pipeline management: Included
Plan card Business process management: Included
Plan card Reporting and analytics: Included
Plan card Mobility: Included
Plan card Basic support: Included
Plan card Mail and calendar integration: Included

Advanced

Plan card Everything in Standard: Included
Plan card Mail and calendar integration: Included
Plan card Case management: Included
Plan card Bug tracking: Included
Plan card Standard support: Included
Plan card Sugar Intelligence: Included
Plan card Sugar Predict: Included
Plan card Smart Guides: Included

Premier

Plan card Everything in Advanced: Included
Plan card Geo mapping: Included
Plan card Discover: Included
Plan card File managed storage: 2x

Included
Plan card Data managed storage: 2x

Included
Plan card Enhanced support: Included
Plan card LinkedIn connector: Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Close CRM

September 21, 2026
Official pricing page
- Solo: USD 19 monthly · USD 9 / month with annual commitment
- Essentials: USD 49 monthly · USD 35 / month with annual commitment
- Growth: USD 109 monthly · USD 99 / month with annual commitment
- Scale: USD 149 monthly · USD 139 / month with annual commitment
- Custom: Contact sales
August 27, 2026
Official pricing page
- Solo — primary: USD 19 monthly · USD 9 / month with annual commitment
- Essentials — primary: USD 49 monthly · USD 35 / month with annual commitment
- Growth — primary: USD 109 monthly · USD 99 / month with annual commitment
- Scale — primary: USD 149 monthly · USD 139 / month with annual commitment

SugarAI

August 29, 2026
Official pricing page
- Standard: USD 59 / month with annual commitment
- Advanced: USD 85 / month with annual commitment
- Premier: USD 135 / month with annual commitment