Close CRM vs Shopmonkey

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Close CRM

See full pricing history

USD · US · source: close.com

Plan	Pricing	Charged by	Offer type
Solo — primary	USD 19 monthly · USD 9 / month with annual commitment $19 per user / month $9 per user / month	Seat · per user / month	Standalone · Fixed
Essentials — primary	USD 49 monthly · USD 35 / month with annual commitment $49 per user / month $35 per user / month	Seat · per user / month	Standalone · Fixed
Growth — primary Highlighted	USD 109 monthly · USD 99 / month with annual commitment $109 per user / month $99 per user / month	Seat · per user / month	Standalone · Fixed
Scale — primary	USD 149 monthly · USD 139 / month with annual commitment $149 per user / month $139 per user / month	Seat · per user / month	Standalone · Fixed

Shopmonkey

See full pricing history

USD · US · source: www.shopmonkey.io

Plan	Pricing	Charged by	Offer type
Basic — default	USD 239 monthly · USD 215 / month with annual commitment $215 / mo.	Flat · per month	Standalone · Fixed
Clever — default	USD 399 monthly · USD 359 / month with annual commitment $359 / mo.	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Close CRM

Solo — primary

Chloe & AI Features AI credits included: 500 credits/month

Included
Essentials Users: 1 user

Included
Essentials Leads: 10,000 leads

Included
Essentials Workflows: Excluded

Essentials — primary

Chloe & AI Features AI credits included: 1,000 credits/month

Included
Core Features Contacts & Leads: Unlimited

Included
Core Features Team collaboration features: Included
Core Features Built-in forms, email, calling & SMS: Included
Core Features Centralized inbox & task list: Included
Core Features Workflows: Excluded

Growth — primary

Chloe & AI Features AI credits included: 1,500 credits/month

Included
Core Features Automated workflows: Included
Core Features Use Chloe in Workflows: Included
Core Features Power dialer: Included
Core Features Custom activities: Included
Core Features Send bulk email: Included

Scale — primary

Chloe & AI Features AI credits included: 2,000 credits/month

Included
Core Features Role-based access & permissions: Included
Core Features Lead visibility rules: Included
Core Features Predictive dialer: Included
Core Features Unlimited call recording retention: Included
Core Features Live call coaching: Included

Shopmonkey

Basic — default

Workflow & Operations User Licenses: 3

Included
Workflow & Operations Dark Mode: Included
Workflow & Operations Mobile App for iOS/Android: Included
Workflow & Operations VIN Decode: Included
Workflow & Operations Vehicle Lookup: Included
Workflow & Operations User Permissions & Roles: Included
Workflow & Operations Sign In With Google: Included
Workflow & Operations Customer Credits: Included
Workflow & Operations 2 Digital Vehicle Inspection Templates: Included
Shop Communication Centralized Customer Communication: Included
Shop Communication Unlimited 2-Way SMS and Email: Included
Shop Communication Message Templates: Included
Shop Communication Built-In Phone Number: Included
Shop Communication Internal Notes w/ @ Mentions: Included
Shop Communication Call Forwarding: Included
CRM Basics Customer & Vehicle Profiles: Included
CRM Basics Calendar Appointments: Included
CRM Basics Automated Appointment Reminders: Included
CRM Basics Recurring Appointments: Included
CRM Basics Digital Authorizations: Included
CRM Basics E-Signatures: Included
CRM Basics Work Request Form: Included
Parts & Labor Parts Lookup & Ordering: Included
Parts & Labor ALLDATA Integration: Included
Parts & Labor CARFAX Integration: Included
Parts & Labor PartsTech: Included
Parts & Labor RepairLink: Included
Parts & Labor Nexpart: Included
Payments In-Person Payments: Included
Payments Cash Tracking & Customer Credits: Included
Payments Works with Apple Pay & Google Pay: Included
Payments Online Payments: Included
Payments Buy Now, Pay Later: Included
Payments Bulk Invoice Statements: Included
Payments Fraud Prevention/Dispute Management: Included
Reporting Access to 30+ Built-In Reports: Included
Reporting Favorite & Saved Reports: Included
Reporting Sales & Profitability Reports: Included
Reporting Estimate, Invoice & ARO Reports: Included
Reporting Service Writer & Technician Reports: Included
Reporting Payments & Commission Reports: Included
Reporting Deferred Services & Customer Reports: Included
Reporting Digital Vehicle Inspection Reports: Included
Support & Onboarding Data Migration Assistance: Included
Support & Onboarding Webinars: Included
Support & Onboarding Live Chat Support: Included
Support & Onboarding Email Support: Included
Support & Onboarding Phone Support: Included

Clever — default

Workflow & Operations User Licenses: 4

Included
Workflow & Operations Customizable Workflow: Included
Workflow & Operations Purchase Orders: Included
Workflow & Operations Time Clock Tracking: Included
Workflow & Operations Inventory Management: Included
Workflow & Operations Bulk Inventory Adjustments: Included
Workflow & Operations Coupons Manager: Excluded
Workflow & Operations Unlimited Digital Vehicle Inspections: Included
Parts & Labor MOTOR Parts & Labor: Included
Parts & Labor QuickBooks Online Integration: Included
Parts & Labor QuickBooks Desktop Integration: Limited

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Close CRM

August 27, 2026 Source
- Solo — primary: USD 19 monthly · USD 9 / month with annual commitment
- Essentials — primary: USD 49 monthly · USD 35 / month with annual commitment
- Growth — primary: USD 109 monthly · USD 99 / month with annual commitment
- Scale — primary: USD 149 monthly · USD 139 / month with annual commitment

Shopmonkey

August 27, 2026 Source
- Basic — default: USD 239 monthly · USD 215 / month with annual commitment
- Clever — default: USD 399 monthly · USD 359 / month with annual commitment