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Close CRM vs Freshsales

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: close.com

Plan Pricing Charged by Offer type
Solo
USD 19 monthly · USD 9 / month with annual commitment

$19 per user / month $9 per user / month

Seat · per user / month Standalone · Fixed
Essentials
USD 49 monthly · USD 35 / month with annual commitment

$49 per user / month $35 per user / month

Seat · per user / month Standalone · Fixed
Growth Highlighted
USD 109 monthly · USD 99 / month with annual commitment

$109 per user / month $99 per user / month

Seat · per user / month Standalone · Fixed
Scale
USD 149 monthly · USD 139 / month with annual commitment

$149 per user / month $139 per user / month

Seat · per user / month Standalone · Fixed
Custom
Contact sales

Custom pricing: Growing fast or have more complex sales needs? We can help. Start with a custom demo.

Other Standalone · Contact sales

USD · US · source: www.freshworks.com

Plan Pricing Charged by Offer type
Growth
USD 9 / month with annual commitment

$9/user/month billed annually

Seat · per user per month Standalone · Fixed
Pro Highlighted
USD 39 / month with annual commitment

$39/user/month billed annually

Seat · per user per month Standalone · Fixed
Enterprise
USD 59 / month with annual commitment

$59/user/month billed annually

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Close CRM

Solo

Chloe & AI Features

Chloe & AI credits

500 per user/month

Included

Core Features (CRM)

Users

1

Limited

Core Features (CRM)

Leads

Up to 10,000

Limited

Collaboration + Admin Tools

Team collaboration features

Excluded

Automated Workflows

Automated workflows

Excluded

Chloe & AI Features

Use Chloe in Workflows

Excluded

Core Features (CRM)

Custom activities

Excluded

Email

Email connected accounts

3

Included

Email

Send bulk email

Excluded

Calling & SMS

Call recording retention

30 days

Limited

Calling & SMS

Power Dialer

Excluded

Calling & SMS

Predictive Dialer

Excluded

Calling & SMS

Live call coaching

Excluded

Collaboration + Admin Tools

Role-based access & permissions

Excluded

Collaboration + Admin Tools

Lead visibility rules

Excluded

Essentials

Chloe & AI Features

Chloe & AI credits

1,000 per user/month (shared pool up to 10,000/month)

Included

Core Features (CRM)

Leads

Unlimited

Included

Collaboration + Admin Tools

Team collaboration features

Included

Core Features (CRM)

Built-in forms, email, calling & SMS

Included

Core Features (CRM)

Centralized inbox & task list

Included

Automated Workflows

Automated workflows

Excluded

Chloe & AI Features

Use Chloe in Workflows

Excluded

Core Features (CRM)

Custom activities

Excluded

Email

Email connected accounts

3

Included

Email

Send bulk email

Excluded

Calling & SMS

Call recording retention

30 days

Limited

Calling & SMS

Power Dialer

Excluded

Calling & SMS

Predictive Dialer

Excluded

Calling & SMS

Live call coaching

Excluded

Collaboration + Admin Tools

Role-based access & permissions

Excluded

Collaboration + Admin Tools

Lead visibility rules

Excluded

Growth

Chloe & AI Features

Chloe & AI credits

1,500 per user/month (shared pool up to 15,000/month)

Included

Core Features (CRM)

Leads

Unlimited

Included

Automated Workflows

Automated workflows

Included

Chloe & AI Features

Use Chloe in Workflows

Included

Calling & SMS

Power Dialer

Included

Core Features (CRM)

Custom activities

250

Included

Email

Send bulk email

Included

Email

Email connected accounts

10

Included

Calling & SMS

Call recording retention

90 days

Limited

Calling & SMS

Predictive Dialer

Excluded

Calling & SMS

Live call coaching

Excluded

Collaboration + Admin Tools

Role-based access & permissions

Excluded

Collaboration + Admin Tools

Lead visibility rules

Excluded

Scale

Chloe & AI Features

Chloe & AI credits

2,000 per user/month (shared pool up to 20,000/month)

Included

Core Features (CRM)

Leads

Unlimited

Included

Automated Workflows

Automated workflows

Included

Chloe & AI Features

Use Chloe in Workflows

Included

Calling & SMS

Power Dialer

Included

Core Features (CRM)

Custom activities

250

Included

Email

Send bulk email

Included

Email

Email connected accounts

10

Included

Collaboration + Admin Tools

Role-based access & permissions

Included

Collaboration + Admin Tools

Lead visibility rules

Included

Calling & SMS

Predictive Dialer

Included

Calling & SMS

Call recording retention

Unlimited

Included

Calling & SMS

Live call coaching

Included

Custom

Freshsales

Growth

Official plan card

Deal pipelines

Included

Official plan card

Email, chat, and phone

Included

Official plan card

Basic workflows

Included

Pro

Official plan card

Contact scoring

Included

Official plan card

Sales sequences

Included

Official plan card

Territory management

Included

Enterprise

Official plan card

Forecasting insights

Included

Official plan card

Custom modules

Included

Official plan card

Sandbox and audit logs

Included

How their prices changed

Each date shows when a public price was observed, not when it took effect. An archived region or currency can differ, so a currency change is not necessarily a price increase.

Close CRM

    • Solo: USD 19 monthly · USD 9 / month with annual commitment
    • Essentials: USD 49 monthly · USD 35 / month with annual commitment
    • Growth: USD 109 monthly · USD 99 / month with annual commitment
    • Scale: USD 149 monthly · USD 139 / month with annual commitment
    • Custom: Contact sales
    • Solo — primary: USD 19 monthly · USD 9 / month with annual commitment
    • Essentials — primary: USD 49 monthly · USD 35 / month with annual commitment
    • Growth — primary: USD 109 monthly · USD 99 / month with annual commitment
    • Scale — primary: USD 149 monthly · USD 139 / month with annual commitment

Freshsales

    • Growth: USD 9 / month with annual commitment
    • Pro: USD 39 / month with annual commitment
    • Enterprise: USD 59 / month with annual commitment