Chatlio vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 per month	Flat · per month	Standalone · Fixed
Basic	USD 49 monthly $49 per month	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly $99 per month	Flat · per month	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights Only 2 Operators: Included
Highlights 1 widget: Included
Highlights 200 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Basic

Highlights Unlimited Operators: Included
Highlights 1 widget: Included
Highlights 1000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Pro

Highlights Unlimited Operators: Included
Highlights 2 widgets: Included
Highlights 3000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatlio

August 27, 2026 Source
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment