Chatlio vs Freshdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatlio

See full pricing history

USD · US · source: chatlio.com

Plan	Pricing	Charged by	Offer type
Starter	USD 29 monthly $29 per month	Flat · per month	Standalone · Fixed
Basic	USD 49 monthly $49 per month	Flat · per month	Standalone · Fixed
Pro	USD 99 monthly $99 per month	Flat · per month	Standalone · Fixed

Freshdesk

See full pricing history

USD · US · source: www.freshworks.com

Plan	Pricing	Charged by	Offer type
Growth	USD 19 / month with annual commitment $19/agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Pro Highlighted	USD 55 / month with annual commitment $55/agent/month billed annually	Seat · per user or agent	Standalone · Fixed
Enterprise	USD 89 / month with annual commitment $89/agent/month billed annually	Seat · per user or agent	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatlio

Starter

Highlights Only 2 Operators: Included
Highlights 1 widget: Included
Highlights 200 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Basic

Highlights Unlimited Operators: Included
Highlights 1 widget: Included
Highlights 1000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Pro

Highlights Unlimited Operators: Included
Highlights 2 widgets: Included
Highlights 3000 conversations/month: Included
Highlights Unlimited bandwidth: Included
Highlights Unlimited domains: Included
Highlights Free CSS customization: Included
Highlights Triggers & automessages: Included
Highlights Saved Replies: Included
Highlights White label widget: Included
Highlights Qualify Leads: Included
Highlights Pre-chat Questions: Included

Freshdesk

Growth

Plan card Ticketing and shared inbox: Included
Plan card Freddy AI Agent sessions: Included
Plan card Analytics and reporting: Included
Plan card Threads and tasks: Included

Pro

Plan card Intelligent routing: Included
Plan card Multiple SLA policies: Included
Plan card External collaborators: Included
Plan card Advanced reporting: Included

Enterprise

Plan card Sandbox: Included
Plan card Audit logs: Included
Plan card Allowed domains: Included
Plan card IP whitelisting: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatlio

August 27, 2026 Source
- Starter: USD 29 monthly
- Basic: USD 49 monthly
- Pro: USD 99 monthly

Freshdesk

August 27, 2026 Source
- Growth: USD 19 / month with annual commitment
- Pro: USD 55 / month with annual commitment
- Enterprise: USD 89 / month with annual commitment