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Chatfuel vs Trakdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: chatfuel.com

Plan Pricing Charged by Offer type
Chatfuel Light
Free

Free

Flat Standalone · Free
AI PRO
USD 49 monthly

Yearly -29% Monthly $49 USD per month

Flat · per month Standalone · Fixed

USD · US · source: trakdesk.com

Plan Pricing Charged by Offer type
Starter
USD 11.99 monthly · USD 9.99 / month with annual commitment

$11.99/agent monthly or $9.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Professional
USD 19.99 monthly · USD 16.99 / month with annual commitment

$19.99/agent monthly or $16.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Business Highlighted
USD 29.99 monthly · USD 24.99 / month with annual commitment

$29.99/agent monthly or $24.99/agent billed yearly

Seat · per user per month Standalone · Fixed
Enterprise
USD 49.99 monthly · USD 44.99 / month with annual commitment

$49.99/agent monthly or $44.99/agent billed yearly

Seat · per user per month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Chatfuel Light

Highlights

Instagram, Facebook and WhatsApp automations

Included

Highlights

Shared inbox for customer conversations

Included

Highlights

Automated replies and flow builder

Included

Highlights

Contact management and segmentation

Included

Highlights

Ready-made templates

Included

AI PRO

Highlights

AI sales manager

Included

Highlights

AI knowledge base

Included

Highlights

AI-powered automations

Included

Highlights

Broadcasts and re-engagement

Included

Highlights

Funnels for lead qualification

Included

Highlights

Advanced contact tools

Included

Trakdesk

Starter

Plan card

Email-to-ticket

Included

Plan card

Custom domain

Included

Plan card

Time tracking

Included

Plan card

Satisfaction surveys

Included

Professional

Plan card

Multiple SLA policies

Included

Plan card

Multiple ticket forms

Included

Plan card

Custom DKIM

Included

Plan card

Announcements

Included

Business

Plan card

Portal customization

Included

Plan card

Advanced reports

Included

Plan card

Scheduled reports

Included

Plan card

Ticket scheduler

Included

Enterprise

Plan card

Enterprise helpdesk

Included

Plan card

Advanced controls

Included

Plan card

Enterprise reporting

Included

Plan card

Priority support

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatfuel

  1. Source
    • Chatfuel Light: Free
    • AI PRO: USD 49 monthly
  2. Source
    • Chatfuel Light — default: Free
    • AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

Trakdesk

  1. Source
    • Starter: USD 11.99 monthly · USD 9.99 / month with annual commitment
    • Professional: USD 19.99 monthly · USD 16.99 / month with annual commitment
    • Business: USD 29.99 monthly · USD 24.99 / month with annual commitment
    • Enterprise: USD 49.99 monthly · USD 44.99 / month with annual commitment