Chatfuel vs HelpDesk.com

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Chatfuel

See full pricing history

USD · US · source: chatfuel.com

Plan	Pricing	Charged by	Offer type
Chatfuel Light	Free Free	Flat	Standalone · Free
AI PRO	USD 49 monthly Yearly -29% Monthly $49 USD per month	Flat · per month	Standalone · Fixed

HelpDesk.com

See full pricing history

USD · US · source: www.helpdesk.com

Plan	Pricing	Charged by	Offer type
Essential	USD 19 monthly $19 per user / mo	Seat · per user / mo	Standalone · Fixed
Growth	USD 79 monthly $79 per user / mo	Seat · per user / mo	Standalone · Fixed
Enterprise	Contact sales Contact Sales	Other	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Chatfuel

Chatfuel Light

Highlights Instagram, Facebook and WhatsApp automations: Included
Highlights Shared inbox for customer conversations: Included
Highlights Automated replies and flow builder: Included
Highlights Contact management and segmentation: Included
Highlights Ready-made templates: Included

AI PRO

Highlights AI sales manager: Included
Highlights AI knowledge base: Included
Highlights AI-powered automations: Included
Highlights Broadcasts and re-engagement: Included
Highlights Funnels for lead qualification: Included
Highlights Advanced contact tools: Included

HelpDesk.com

Essential

Highlights Essential: Included
Highlights Essential plan includes:: Included
Highlights Ticketing: Included
Highlights Channels and selling: Included

Growth

Highlights Growth: Included
Highlights Everything in Essential, plus:: Included
Highlights Ticketing: Included
Highlights Team and scale: Included

Enterprise

Highlights Enterprise: Included
Highlights Everything in Growth, plus:: Included
Highlights Adapts to how you work: Included
Highlights A dedicated team for your account: Included
Highlights No procurement surprises: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Chatfuel

August 27, 2026 Source
- Chatfuel Light: Free
- AI PRO: USD 49 monthly
August 27, 2026 Source
- Chatfuel Light — default: Free
- AI PRO — default: USD 49 monthly · USD 34.71 / month with annual commitment

HelpDesk.com

August 27, 2026 Source
- Essential: USD 19 monthly
- Growth: USD 79 monthly
- Enterprise: Contact sales