Capturly vs Nicereply

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Capturly

See full pricing history

USD · US · source: capturly.com

Plan	Pricing	Charged by	Offer type
Free	Free $0/month	Flat · per month	Standalone · Free
Lite	USD 29 monthly · USD 23 / month with annual commitment $29/month or $23/month on yearly billing	Flat · per month	Standalone · Fixed
Pro Highlighted	USD 79 monthly · USD 63 / month with annual commitment $79/month or $63/month on yearly billing	Flat · per month	Standalone · Fixed
Enterprise	Contact sales Let's talk	Flat · per month	Standalone · Contact sales

Nicereply

See full pricing history

USD · US · source: www.nicereply.com

Plan	Pricing	Charged by	Offer type
Starter	USD 59 monthly Starter $59 per month, billed annually Save $240 / year $79 per month, billed monthly Try for free No credit card 100 Responses / month 3 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & more Un	Flat · per month	Standalone · Fixed
Essential	USD 119 monthly Essential $119 per month, billed annually Save $360 / year $149 per month, billed monthly Try for free No credit card 250 Responses / month 10 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive & mo	Flat · per month	Standalone · Fixed
Growth	USD 239 monthly Most popular Growth $239 per month, billed annually Save $720 / year $299 per month, billed monthly Try for free No credit card 1,000 Responses / month 25 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pi	Flat · per month	Standalone · Fixed
Business	USD 359 monthly Business $359 per month, billed annually Save $1,080 / year $449 per month, billed monthly Try for free No credit card 2,500 Responses / month 50 Users Features included CSAT, CES & NPS surveys All integrations, including Zendesk, Front, Helpscout, Pipedrive &	Flat · per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Capturly

Free

Plan card Recorded sessions: 1,000/month

Included
Plan card Data retention: 1 month

Included
Plan card Continuous heatmaps: Included

Lite

Plan card Recorded sessions: From 5,000/month

Included
Plan card Data retention: 6 months

Included
Plan card Funnels: 3

Included

Pro

Plan card Recorded sessions: From 15,000/month

Included
Plan card Data retention: 12 months

Included
Plan card Unlimited funnels: Included

Enterprise

Plan card Custom recorded sessions: Included
Plan card Unlimited funnels: Included
Plan card Dedicated support: Included

Nicereply

Starter

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Essential

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Growth

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

Business

Plan card CSAT, CES & NPS surveys: Included
Plan card All integrations, including Zendesk, Front, Helpscout, Pipedrive & more: Included
Plan card Unlimited number of active surveys: Included
Plan card Post-resolution & In-signature email surveys, Link surveys, Website pop-up surveys: Included
Plan card Nicereply Feedback Analytics: Included
Plan card Custom survey design & more…: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Capturly

August 27, 2026 Source
- Free: Free
- Lite: USD 29 monthly · USD 23 / month with annual commitment
- Pro: USD 79 monthly · USD 63 / month with annual commitment
- Enterprise: Contact sales

Nicereply

August 27, 2026 Source
- Starter: USD 59 monthly
- Essential: USD 119 monthly
- Growth: USD 239 monthly
- Business: USD 359 monthly