Bugfender vs incident.io

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Bugfender

See full pricing history

USD · US · source: bugfender.com

Plan	Pricing	Charged by	Offer type
Free	Free Free	Flat · published offer	Standalone · Free
Team	USD 39 monthly From $39/month	Flat · published offer	Standalone · Starting at
Pro Highlighted	USD 89 monthly From $89/month	Flat · published offer	Standalone · Starting at
Premium	USD 449 monthly From $449/month	Flat · published offer	Standalone · Starting at

incident.io

See full pricing history

USD · US · source: incident.io

Plan	Pricing	Charged by	Offer type
Basic	Free Free forever	Flat · published subscription	Standalone · Free
Team Highlighted	USD 19 monthly · USD 15 / month with annual commitment $19/user/month or $15/user/month with annual discount	Seat · per user per month	Standalone · Fixed
Pro	USD 25 monthly $25/user/month	Seat · per user per month	Standalone · Fixed
Enterprise	Contact sales Custom proposal	Flat · published subscription	Standalone · Contact sales

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Bugfender

Free

Plan card Daily log lines: 100,000

Limited
Plan card Retention: 24 hours

Limited

Team

Plan card Monthly log lines: 10 million

Limited
Plan card Retention: 7 days

Limited

Pro

Plan card Monthly log lines: 10 million

Limited
Plan card Retention: 30 days

Limited

Premium

Plan card Custom volume: 0

Limited
Plan card SAML SSO: 1

Limited
Plan card Priority support: 2

Limited

incident.io

Basic

Official plan card Incident response: Slack or Microsoft Teams

Limited
Official plan card On-call teams: 1

Limited
Official plan card Public status pages: 1

Limited

Team

Official plan card Multi-team on-call and alerting: Included
Official plan card Workflows: Included
Official plan card Postmortems: Included

Pro

Official plan card Custom dashboards: Included
Official plan card Customizable post-incident process: Included
Official plan card Private incidents and policies: Included

Enterprise

Official plan card Advanced access control: Included
Official plan card Multiple environments: Included
Official plan card 99.99% uptime SLA: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Bugfender

August 27, 2026 Source
- Free: Free
- Team: USD 39 monthly
- Pro: USD 89 monthly
- Premium: USD 449 monthly

incident.io

August 27, 2026 Source
- Basic: Free
- Team: USD 19 monthly · USD 15 / month with annual commitment
- Pro: USD 25 monthly
- Enterprise: Contact sales