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BoldDesk vs Jitbit Helpdesk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

USD · US · source: www.bolddesk.com

Plan Pricing Charged by Offer type
Growing Teams (Upto 100 agents) — default
USD 124 monthly · USD 99 / month with annual commitment

$99 / month $1,188 billed yearly ≈ $20 / agent

Seat · per agent Standalone · Fixed

Jitbit Helpdesk

USD · US · source: www.jitbit.com

Plan Pricing Charged by Offer type
Freelancer
USD 29 monthly

$29 /month

Flat · /month Standalone · Fixed
Startup
USD 69 monthly

$69 /month

Flat · /month Standalone · Fixed
Company
USD 129 monthly

$129 /month

Flat · /month Standalone · Fixed
Enterprise
USD 249 monthly

$249 /month

Flat · /month Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

BoldDesk

Growing Teams (Upto 100 agents) — default

Highlights

Number of Agents

5

Included

Highlights

AI Credits

500 credits /month

Included

Jitbit Helpdesk

Freelancer

Highlights

1 agent

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Startup

Highlights

4 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Company

Highlights

7 agents

Included

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Enterprise

Highlights

Unlimited storage

Included

Highlights

All the core features

Included

Highlights

iOS/Android apps

Included

Highlights

Custom domain

Included

Highlights

Downloadable backup

Included

Highlights

Hide "powered by Jitbit"

Included

Highlights

Expedited support

Included

Highlights

HIPAA compliance, BAA

Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

BoldDesk

  1. Source
    • Growing Teams (Upto 100 agents) — default: USD 124 monthly · USD 99 / month with annual commitment

Jitbit Helpdesk

  1. Source
    • Freelancer: USD 29 monthly
    • Startup: USD 69 monthly
    • Company: USD 129 monthly
    • Enterprise: USD 249 monthly