Bluejay
Pay-as-you-go
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Highlights
Full platform: test, monitor & improve
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Included
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Usage & scale
Free credits
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$25
Included -
Usage & scale
Voice Simulation
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Pay as you go ($25 free to start)
Included -
Usage & scale
Text Simulation
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Pay as you go ($25 free to start)
Included -
Usage & scale
Production monitoring
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Pay as you go ($25 free to start)
Included -
Usage & scale
Seats
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Unlimited
Included -
Usage & scale
Agents
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Unlimited
Included -
Usage & scale
70+ metrics plus unlimited custom metrics
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Included
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Usage & scale
Data retention
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14 days
Limited -
Usage & scale
Credit burn rate
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Fastest burn
Included -
Usage & scale
Overage credit burn rate
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No overage
Included -
Simulation testing
Concurrent simulations & load testing
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Up to 25 concurrent
Limited -
Compliance & security
SOC 2 Type II
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Included
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Compliance & security
Signed BAA
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Excluded
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Compliance & security
Signed DPA
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Excluded
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Compliance & security
SSO / SAML with SCIM provisioning
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Excluded
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Compliance & security
Role-based access control
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Excluded
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Compliance & security
Uptime SLA
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Excluded
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Support & success
Onboarding
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Self-serve
Included -
Support & success
Support
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Email & Slack community
Included -
Support & success
Weekly success calls
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Excluded
Growth
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Usage & scale
Voice Simulation
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Up to 1,600 minutes
Limited -
Usage & scale
Text Simulation
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Up to 1,600 replies
Limited -
Usage & scale
Simulation minutes
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Up to 1,500 simulation minutes
Limited -
Usage & scale
Production monitoring
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Up to 13,000 minutes
Limited -
Usage & scale
Seats
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Unlimited
Included -
Usage & scale
Agents
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Unlimited
Included -
Usage & scale
70+ metrics plus unlimited custom metrics
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Included
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Usage & scale
Data retention
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30 days
Limited -
Usage & scale
Credit burn rate
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Slower burn
Included -
Usage & scale
Overage credit burn rate
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1.8x (burn rate on overage credits)
Included -
Simulation testing
Concurrent simulations & load testing
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Up to 100 concurrent
Limited -
Compliance & security
SOC 2 Type II
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Included
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Compliance & security
Signed BAA
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Default terms
Included -
Compliance & security
Signed DPA
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Default terms
Included -
Compliance & security
SSO / SAML with SCIM provisioning
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Excluded
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Compliance & security
Role-based access control
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Standard
Included -
Compliance & security
Uptime SLA
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Excluded
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Support & success
Onboarding
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Onboarding call
Included -
Support & success
Support
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Email & Slack channel
Included -
Support & success
Weekly success calls
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Excluded
Scale
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Usage & scale
Voice Simulation
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Up to 4,300 minutes
Limited -
Usage & scale
Text Simulation
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Up to 4,300 replies
Limited -
Usage & scale
Simulation minutes
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Up to 4,000 simulation minutes
Limited -
Usage & scale
Production monitoring
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Up to 34,000 minutes
Limited -
Usage & scale
Seats
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Unlimited
Included -
Usage & scale
Agents
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Unlimited
Included -
Usage & scale
70+ metrics plus unlimited custom metrics
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Included
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Usage & scale
Data retention
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90 days
Limited -
Usage & scale
Credit burn rate
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Slowest burn (lowest cost per minute)
Included -
Usage & scale
Overage credit burn rate
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1.5x (burn rate on overage credits)
Included -
Simulation testing
Concurrent simulations & load testing
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Up to 200 concurrent
Limited -
Compliance & security
SOC 2 Type II
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Included
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Compliance & security
Signed BAA
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Default terms
Included -
Compliance & security
Signed DPA
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Default terms
Included -
Compliance & security
SSO / SAML with SCIM provisioning
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Excluded
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Compliance & security
Role-based access control
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Standard
Included -
Compliance & security
Uptime SLA
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Excluded
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Support & success
Onboarding
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Onboarding call
Included -
Support & success
Support
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Email & Slack channel
Included -
Support & success
Weekly success calls
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Included
Enterprise
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Usage & scale
Voice Simulation
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Custom
Included -
Usage & scale
Text Simulation
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Custom
Included -
Usage & scale
Custom simulation & monitoring minutes
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Custom
Included -
Usage & scale
Production monitoring
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Custom
Included -
Usage & scale
Seats
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Unlimited
Included -
Usage & scale
Agents
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Unlimited
Included -
Usage & scale
70+ metrics plus unlimited custom metrics
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Included
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Usage & scale
Data retention
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Custom
Included -
Usage & scale
Credit burn rate
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Negotiated
Included -
Usage & scale
Overage credit burn rate
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Negotiated
Included -
Simulation testing
Concurrent simulations & load testing
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Customizable limit
Included -
Compliance & security
SOC 2 Type II
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Included
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Compliance & security
Signed BAA
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Redlines available
Included -
Compliance & security
Signed DPA
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Redlines available
Included -
Compliance & security
SSO / SAML with SCIM provisioning
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Included
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Compliance & security
Role-based access control
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Custom
Included -
Compliance & security
Uptime SLA
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Custom, up to 99.9%
Included -
Support & success
Onboarding
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White-glove
Included -
Support & success
Support
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Dedicated engineer & channel
Included -
Support & success
Weekly success calls
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Included