Test Automation & Browser Testing

Bluejay pricing

Bluejay is a platform for testing, monitoring, and improving voice and chat AI agents. It enables teams to simulate real conversations, run automated tests with lifelike digital humans, monitor production interactions, and improve AI agent performance through actionable observability. The platform supports continuous feedback and quality assurance for conversational AI across industries such as customer support, healthcare, financial services, and logistics.

Region: US
Source currency: USD
Audiences: Enterprise, Mid-market, and Small business

Plans and public prices

Canonical pricing source

Plan	Pricing	Charged by	Offer type
Pay-as-you-go	USD 0 monthly $0 /mo + usage	Usage · usage	Standalone · Usage based
Growth Highlighted	USD 500 monthly $500 /month	Flat · /month	Standalone · Fixed
Scale	USD 1000 monthly $1,000 /month	Flat · /month	Standalone · Fixed
Enterprise	Contact sales Custom	Other	Standalone · Contact sales

What each plan includes

Feature names follow Bluejay’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Pay-as-you-go

Highlights

Full platform: test, monitor & improve: Included

Usage & scale

Free credits: $25 — $25 in free credits to start

Included
Voice Simulation: Pay as you go ($25 free to start) — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Text Simulation: Pay as you go ($25 free to start) — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Production monitoring: Pay as you go ($25 free to start) — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Seats: Unlimited

Included
Agents: Unlimited

Included
70+ metrics plus unlimited custom metrics: Included
Data retention: 14 days

Limited
Credit burn rate: Fastest burn

Included
Overage credit burn rate: No overage

Included

Simulation testing

Concurrent simulations & load testing: Up to 25 concurrent

Limited

Compliance & security

SOC 2 Type II: Included
Signed BAA: Excluded
Signed DPA: Excluded
SSO / SAML with SCIM provisioning: Excluded
Role-based access control: Excluded
Uptime SLA: Excluded

Support & success

Onboarding: Self-serve

Included
Support: Email & Slack community

Included
Weekly success calls: Excluded

Growth

Usage & scale

Voice Simulation: Up to 1,600 minutes — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Text Simulation: Up to 1,600 replies — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Simulation minutes: Up to 1,500 simulation minutes

Limited
Production monitoring: Up to 13,000 minutes — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Seats: Unlimited

Included
Agents: Unlimited

Included
70+ metrics plus unlimited custom metrics: Included
Data retention: 30 days

Limited
Credit burn rate: Slower burn

Included
Overage credit burn rate: 1.8x (burn rate on overage credits)

Included

Simulation testing

Concurrent simulations & load testing: Up to 100 concurrent

Limited

Compliance & security

SOC 2 Type II: Included
Signed BAA: Default terms

Included
Signed DPA: Default terms

Included
SSO / SAML with SCIM provisioning: Excluded
Role-based access control: Standard

Included
Uptime SLA: Excluded

Support & success

Onboarding: Onboarding call

Included
Support: Email & Slack channel

Included
Weekly success calls: Excluded

Scale

Usage & scale

Voice Simulation: Up to 4,300 minutes — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Text Simulation: Up to 4,300 replies — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Simulation minutes: Up to 4,000 simulation minutes

Limited
Production monitoring: Up to 34,000 minutes — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Limited
Seats: Unlimited

Included
Agents: Unlimited

Included
70+ metrics plus unlimited custom metrics: Included
Data retention: 90 days

Limited
Credit burn rate: Slowest burn (lowest cost per minute)

Included
Overage credit burn rate: 1.5x (burn rate on overage credits)

Included

Simulation testing

Concurrent simulations & load testing: Up to 200 concurrent

Limited

Compliance & security

SOC 2 Type II: Included
Signed BAA: Default terms

Included
Signed DPA: Default terms

Included
SSO / SAML with SCIM provisioning: Excluded
Role-based access control: Standard

Included
Uptime SLA: Excluded

Support & success

Onboarding: Onboarding call

Included
Support: Email & Slack channel

Included
Weekly success calls: Included

Enterprise

Usage & scale

Voice Simulation: Custom — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Text Simulation: Custom — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Custom simulation & monitoring minutes: Custom

Included
Production monitoring: Custom — Estimates only. Simulations and production monitoring draw from the same credit pool, with usage varying by model, metrics, and configuration.

Included
Seats: Unlimited

Included
Agents: Unlimited

Included
70+ metrics plus unlimited custom metrics: Included
Data retention: Custom

Included
Credit burn rate: Negotiated

Included
Overage credit burn rate: Negotiated

Included

Simulation testing

Concurrent simulations & load testing: Customizable limit

Included

Compliance & security

SOC 2 Type II: Included
Signed BAA: Redlines available

Included
Signed DPA: Redlines available

Included
SSO / SAML with SCIM provisioning: Included
Role-based access control: Custom

Included
Uptime SLA: Custom, up to 99.9%

Included

Support & success

Onboarding: White-glove

Included
Support: Dedicated engineer & channel

Included
Weekly success calls: Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed	Plans and prices	Source wording	Source
September 21, 2026 04:47	Pay-as-you-go: USD 0 monthly Growth: USD 500 monthly Scale: USD 1000 monthly Enterprise: Contact sales	$0 /mo + usage $500 /month $1,000 /month Custom	Official pricing page
August 27, 2026 02:30	Pay-as-you-go — default: Free	$0 /mo + usage	Official pricing page

Plans and public prices

What each plan includes

Pay-as-you-go

Highlights

Usage & scale

Simulation testing

Compliance & security

Support & success

Growth

Usage & scale

Simulation testing

Compliance & security

Support & success

Scale

Usage & scale

Simulation testing

Compliance & security

Support & success

Enterprise

Usage & scale

Simulation testing

Compliance & security

Support & success

How pricing changed

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