Aloware vs Spiceworks Cloud Help Desk

See how their public offers line up before you choose your own position. Prices stay in the currency, billing schedule, and charged unit each vendor publishes.

Aloware

See full pricing history

USD · US · source: aloware.com

Plan	Pricing	Charged by	Offer type
iPro + AI	USD 40 monthly · USD 30 / month with annual commitment $40/user monthly or $30/user on annual billing; 10-user minimum	Seat · per user per month	Standalone · Fixed
uPro + AI Highlighted	USD 70 monthly · USD 60 / month with annual commitment $70/user monthly or $60/user on annual billing; 5-user minimum	Seat · per user per month	Standalone · Fixed
xPro + AI	USD 100 monthly · USD 85 / month with annual commitment $100/user monthly or $85/user on annual billing; 5-user minimum	Seat · per user per month	Standalone · Fixed

Spiceworks Cloud Help Desk

See full pricing history

USD · US · source: www.spiceworks.com

Plan	Pricing	Charged by	Offer type
Core	Free Free	Flat · per month	Standalone · Free
Premium Highlighted	USD 6 monthly · USD 5 / month with annual commitment $6/seat/month or $5/seat/month billed annually	Unit · per active employee per month	Standalone · Fixed

What each plan includes

Feature names follow each vendor’s own pricing page, so verify the wording before treating them as exact equivalents.

Aloware

iPro + AI

Plan card Unlimited inbound and outbound calling: Included
Plan card CRM integrations: Included
Plan card 1,000 voice analytics minutes: Included
Plan card IVR and call recording: Included

uPro + AI

Plan card Power dialer: Included
Plan card HubSpot workflow integration: Included
Plan card 5,000 voice analytics minutes: Included
Plan card AI call transcription: Included

xPro + AI

Plan card Salesforce integration: Included
Plan card Unlimited voice analytics: Included
Plan card AI keyword detection: Included
Plan card White-glove onboarding: Included

Spiceworks Cloud Help Desk

Core

Plan card Admin and technician seats: 1–5

Included
Plan card Ticket and incident tracking: Included
Plan card Community support: Included

Premium

Plan card Unlimited seats: Included
Plan card Tasklists and bulk actions: Included
Plan card Customizable reporting and ad-free experience: Included

How their prices changed

Each dated row shows the public prices observed when that vendor’s pricing page changed.

Aloware

August 27, 2026 Source
- iPro + AI: USD 40 monthly · USD 30 / month with annual commitment
- uPro + AI: USD 70 monthly · USD 60 / month with annual commitment
- xPro + AI: USD 100 monthly · USD 85 / month with annual commitment

Spiceworks Cloud Help Desk

August 27, 2026 Source
- Core: Free
- Premium: USD 6 monthly · USD 5 / month with annual commitment