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Canny pricing

Canny is an AI-powered customer feedback management platform that captures, organizes, and prioritizes customer feedback from multiple communication channels to help product, sales, and customer success teams make data-driven decisions, reduce churn, and drive revenue growth. It integrates with tools like Gong, Intercom, Slack, and CRMs, and offers features such as automated feedback capture, deduplication, prioritization, public feedback portals, and roadmap management.

Region
US
Source currency
USD
Audiences
Enterprise, Mid-market, and Small business

Plans and public prices

Plan Pricing Charged by Offer type
Free
Free

$ 0 / month

Unit · tracked users Standalone · Free
Pro Highlighted
USD 79 / month with annual commitment

starts at $ 79 / month billed yearly

Unit · tracked users Standalone · Starting at
Business
Contact sales

Custom billed yearly

Unit · tracked users Standalone · Contact sales

What each plan includes

Feature names follow Canny’s own pricing page. Check the wording before treating features from different vendors as like-for-like.

Free

User Types

Tracked users

25

Included
Managers

5

Included

Highlights

Automatic feedback capture
Included
Unlimited feedback
Included

Pro

User Types

Tracked users

100+

Included
Managers

10

Included

Highlights

PM integrations
Included
Advanced privacy
Included

Business

User Types

Tracked users

5,000+

Included
Managers

Custom

Included

Highlights

SSO integrations
Included
CRM integrations
Included

How pricing changed

Each date shows when a public price was observed, not when it took effect. Archived captures may reflect the region or currency served at the time, so a currency change is not necessarily a price increase.

Observed Plans and prices Source wording Source
  • Free: Free
  • Pro: USD 79 / month with annual commitment
  • Business: Contact sales
  • $ 0 / month
  • starts at $ 79 / month billed yearly
  • Custom billed yearly
  • Free — Free: Free
  • Pro — Pro: USD 79 monthly · USD 79 / month with annual commitment
  • $0 / mo billed yearly
  • $79 / mo billed yearly