Shopmonkey
Basic — default
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Workflow & Operations
User Licenses
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3
Included -
Workflow & Operations
Dark Mode
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Included
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Workflow & Operations
Mobile App for iOS/Android
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Included
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Workflow & Operations
VIN Decode
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Included
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Workflow & Operations
Vehicle Lookup
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Included
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Workflow & Operations
User Permissions & Roles
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Included
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Workflow & Operations
Sign In With Google
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Included
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Workflow & Operations
Customer Credits
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Included
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Workflow & Operations
2 Digital Vehicle Inspection Templates
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Included
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Shop Communication
Centralized Customer Communication
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Included
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Shop Communication
Unlimited 2-Way SMS and Email
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Included
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Shop Communication
Message Templates
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Included
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Shop Communication
Built-In Phone Number
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Included
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Shop Communication
Internal Notes w/ @ Mentions
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Included
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Shop Communication
Call Forwarding
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Included
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CRM Basics
Customer & Vehicle Profiles
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Included
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CRM Basics
Calendar Appointments
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Included
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CRM Basics
Automated Appointment Reminders
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Included
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CRM Basics
Recurring Appointments
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Included
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CRM Basics
Digital Authorizations
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Included
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CRM Basics
E-Signatures
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Included
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CRM Basics
Work Request Form
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Included
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Parts & Labor
Parts Lookup & Ordering
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Included
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Parts & Labor
ALLDATA Integration
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Included
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Parts & Labor
CARFAX Integration
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Included
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Parts & Labor
PartsTech
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Included
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Parts & Labor
RepairLink
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Included
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Parts & Labor
Nexpart
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Included
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Payments
In-Person Payments
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Included
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Payments
Cash Tracking & Customer Credits
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Included
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Payments
Works with Apple Pay & Google Pay
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Included
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Payments
Online Payments
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Included
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Payments
Buy Now, Pay Later
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Included
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Payments
Bulk Invoice Statements
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Included
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Payments
Fraud Prevention/Dispute Management
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Included
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Reporting
Access to 30+ Built-In Reports
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Included
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Reporting
Favorite & Saved Reports
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Included
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Reporting
Sales & Profitability Reports
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Included
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Reporting
Estimate, Invoice & ARO Reports
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Included
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Reporting
Service Writer & Technician Reports
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Included
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Reporting
Payments & Commission Reports
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Included
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Reporting
Deferred Services & Customer Reports
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Included
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Reporting
Digital Vehicle Inspection Reports
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Included
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Support & Onboarding
Data Migration Assistance
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Included
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Support & Onboarding
Webinars
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Included
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Support & Onboarding
Live Chat Support
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Included
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Support & Onboarding
Email Support
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Included
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Support & Onboarding
Phone Support
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Included
Clever — default
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Workflow & Operations
User Licenses
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4
Included -
Workflow & Operations
Customizable Workflow
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Included
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Workflow & Operations
Purchase Orders
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Included
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Workflow & Operations
Time Clock Tracking
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Included
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Workflow & Operations
Inventory Management
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Included
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Workflow & Operations
Bulk Inventory Adjustments
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Included
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Workflow & Operations
Coupons Manager
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Excluded
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Workflow & Operations
Unlimited Digital Vehicle Inspections
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Included
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Parts & Labor
MOTOR Parts & Labor
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Included
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Parts & Labor
QuickBooks Online Integration
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Included
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Parts & Labor
QuickBooks Desktop Integration
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Limited